Best Buy 9733 Roosevelt Boulevard, Philadelphia, PA 19114

"Waited an hour in line because they had a customer probably asking how the internet came to be. That lady was there for at least an hour asking and asking questions.Just to tell me in 30 seconds that they don’t have my part in stock to fix my phone. They have a policy to keep the phone when ordering for max 3 days. They should have a policy to only talk to costumers 20mins max. I think that in 2024 is more convenient to take a down payment when ordering parts. Who leaves there phone for three days ? Nobody at the store is at fault. That one guy was stuck with that customer I actually felt bad for him. Costumer finally looks back and see a line. He went more than above and beyond. But have to learn to tell costumers that you also have other appointments."

"Clean and presentable. Haven't been in a store for about 13 years. These new TV'S will blow you away with the size, pixels and prices lol! Went in to check out laptops. Employee was very helpful and to the point. Definitely will return when the budget is affordable."

"Large store ,well stocked,clean. Online shopping available. Pickup was quick and efficient. While there appeared to be many sales clerks and a greeter at the door. No one acknowledged me or my need for assistance. I noticed the gaming area had a very enthusiastic clerk who was educating a customer on available products. I would suggest an effort placed on providing customer service."

"Nice selection of electronics, appliances, games. Quick service, efficient processing of pickups. Bought a washing machine and was in and out in minutes."

"Went to NE store and I'm glad I did. The service I got was top notch. Wasn't expecting to be treated with respect and my tech was knowledgeable and gave me all my options. Very impressed and will go back to this store. The BB by me has employees that can't be bothered."