Ridge Court 7014 Ridge Avenue, Philadelphia, PA 19128

"Pros: Price, location and closet space. Maintenance there's only one person for the entire complex. He does his best & is generally quick to at least come and check out the issue. Cons: Parking is a nightmare if coming home after 5 pm in the lot. People literally park wherever they fit in. In the spring and summer, an influx of centipedes and waterbugs, which is why I left because nothing the exterminator did kept them away. Also,trash; theres only one dumpster for the entire complex. It gets gross over the holidays and weekends."

"I have lived at Ridge Court Apartments for over 3 years. I did not have any problems until about one year ago when new tenants moved in above me. Water started leaking from the ceiling in my hallway on and off starting in February 2019. The leaking was not addressed until I sent an extensive email to several regional managers in May 2019. After that, painting was done to cover the water damage that was visible on the hallway walls. However, the hallway ceiling leaking continued intermittently from February 2019 - and the last hallway ceiling leak was about 4 months ago. This month (February 2020), I went to lay in my bed to find water leaking from my bedroom ceiling. I submitted a maintenance request and was told that the water was coming from outside the building and that the brick on the outside had to be tended to. In the meantime, the mattress on my bed continued to get water damage in the form of yellow spots. I have finally requested to move into another apartment unit as I am fed up with the leaking problems. Eventually, the regional property manager returned my phone call after many attempts to get in touch with her via email and phone. She told me that the leaking from the ceiling in the hallway was in fact NOT a leak because it was due to water the tenants above me caused. I was confused as to how water dripping from the ceiling was NOT a leak. The regional property manager also told me that the water leaking from my hallway ceiling was not a reason to move because it wasn’t related to any malfunctions in the structure of the building, but because the people living above me were causing the excess water flow. She continued to place the blame on the tenants above me and was dismissive of the fact that I had to live with leaking from my hallway – and now bedroom ceiling. Then, when I asked if I would be reimbursed for the water damage to my mattress from the second leak, she stated that “that’s what renters’ insurance is for”. She was unapologetic and appeared to be unconcerned about the leaks. She told me that wear and tear happens to buildings and that’s what my renters’ insurance is for. The lack of accountability and concern for the paying tenants’ living conditions is appalling and disconcerting. Additionally, there is no sense of urgency when it comes to addressing my problems. Unfortunately, I am stuck in this apartment until my lease is up. I am not being accommodated and am forced to live in an apartment not knowing when the next leak will occur. A simple “I’m sorry” or some form of accommodation from the regional manager might have made this stressful and inconvenient experience more tolerable. I would not recommend renting with the Galman Group."

"Only giving 1 star due to the fact that the apartments are updated and nice looking, if it wasn't for that I would give 0 stars. The apartments themselves are small but nice in a convenient location. The parking is not by spot, so basically having a "parking permit" means nothing (and you will see plenty of cars parked who don't have the sticker). People park EVERYWHERE in this lot and myself and my fiance have had to call to get cars towed a few times in order to be able to get out of the lot and go to to work. The property manager and regional property manager have been unaccommodating and blatantly rude. We asked 4 months ahead of our lease end date if it would be possible to get out of our lease 1-2 months earlier than our end date and were told there was no way (even after asking the higher ups and asking why they wouldn't do this when the rate the apartments were currently going for was more than what we were paying anyway). After asking the regional property manager if they were aware how poor their online review were she responded "well we're at full capacity... so..." Aka they don't care. They also price out their monthly rent by the time of year and how long your lease is. When renewing we simply asked them to accommodate us for an additional 6 month lease at the 12 month rate (as we've been easy tenants who consistently pay on time) and was literally laughed at over the phone. Galman Group is a corporate scam over and money hungry. Would not recommend to a friend, or an enemy for that matter."

"I think I moved in towards the end of construction. There were some days where it could get noisy with workers, but they seem to have stopped for now. I lost water for a few hours one day and that's been all. I haven't seen any bugs like someone before me mentioned. I'm actually quite comfortable here. My neighbors, so far, have been quiet and respectful. I put in a maintenance request once, and Hank was here within an hour to address it. I do feel suckered into signing a crappy lease, though. It wasn't until the day of move-in that I was told I would be responsible for having the carpets cleaned when I move out, and that they will keep at least $200 of my deposit to repaint the walls. I think this part is a rip off. I was told I'm the first to live in my apartment. Everything is brand new and in great condition. Aesthetically the place gets five stars. Oh, and there is NO GYM here, despite the signs saying there's a fitness center. That is a big, fat lie. Overall, this is a good transitional space, but I wouldn't renew my lease."

"The updated apartments are very nice. However, some bug issues still remains. My issue is with maintenance coming into my apt without notice x3! How did I find out? My refrigerator would be moved or the some type of work would be done with tools left behind. I've reported the issue and I was basically told that they do not know what I'm talking about. Parking is becoming worse with dump trucks and clutter all around. Furthermore, I kept my apartment clean and was very careful about the walls, yet they still charged me over $200 to repaint the walls ...due to normal wear and tear. I think no matter how great you keep it, you will not be receiving your full security deposit back. Keep that in mind. Also, the water pressure is absolutely horrendous! Again, the remodeled apartments are very modern and looks great, but it's the "inside" that counts."