Kimpton Hotel Monaco Philadelphia

"Excellent location right across from Liberty Bell/Independence Hall. Very walkable area. Staff was nice/friendly but rooms are run down. Cream colored leather sofas and chairs in room are all scuffed/worn out. Black low pile carpeting reveals all the caked on dust visible beneath furniture/around floor lamps. Clumps of dust noted on upper reaches of the curtains and on decorative fixtures. Robe for guest use in closet was tattered and had holes in it. Water pressure in sink was minimal and drain was slow. The fitness center, which had ample equipment/machines, had no sanitary wipes or sprays to wipe down used equipment which is gross. Also the “free breakfast for two” package only grants you a total $25 credit (per room, not per person) each morning for Red Owl Tavern…take a look at their menu and see how far this gets you…definitely not enough for two people to eat any substantial breakfast unless you each just want oatmeal. Also, even though all signs at valet desk and on app say that the valet parking per night is $59, this magically becomes $72 on your final receipt…still have to figure that one out. Might try another hotel next time."

"This hotel and its staff are the best in the city. We chose this hotel as the home base for our wedding party because it is so picturesque and the location is fantastic, but it's so much more than that. A water main burst outside our house and we were forced to find a hotel that would take us and our two cats with no notice at all. Not only did the reception desk help us secure an immediate reservation, they made sure everything our cats would need was already waiting in the room for us. And when we found our out stay would need to be extended, they went above and beyond to help us keep the same room to minimize the disruption. The amazing tub, complimentary wine hour, and rooftop bar all made our impromptu staycation much more bearable. Thank you so much for everyone at Hotel Monaco for saving us in our moment of need and making us feel so at home!"

"We highly recommend this hotel for visitors to Philadelphia! The location and room are great especially if you are here for historical sites. Sam from the front desk is exceptional. He took care of the guests of this hotel really well. We visit many IHG properties every year, it’s not very often we see exceptional hospitality like that. Kudos to Sam and the breakfast restaurant staff."

"What a great hotel, in the best location! The staff are spectacular and I mean it! Not a single person rude or even unpleasant in any way. In fact, what I especially took note of, is that the staff even said "please" and "thank you" to each other, which is a sign of respect for each other professionally! The valet attendants were also very pleasant! The room was clean and perfectly decorated for the historic district location. The historic sites are visible from many of the rooms and obviously walkable. The room was surprisingly quiet, considering the location and the bed is very comfortable. If anyone from Kimpton reads this, the only recommendation for the room is the shower needed a longer curtain to block splatter that made the floor treacherously slippery. That's an easy fix. We would come back here in a second! Highly recommend!"

"Really blown away from the kind and friendly service. Loved the layout of the hotel and the room - such beautiful decor and the location is unreal. Right across from Independence Hall and the Liberty Bell, it’s easy walking distance to lots of great spots in downtown. The valets were so friendly and kind even though we weren’t driving! They greeted us kindly every time we entered, held the door for us, and even offered to get our Uber car doors for us. I will absolutely stay here again in the future if I return to Philly! Photo is the view from our room"