Allen Edmonds,

1100 South Hayes Street, Arlington, VA 22202

"Long time AE customer. I prefer buying online as I did not have a good in-person shopping experience at another location I went to a few years ago. This store and staff here is excellent. I didn’t catch the name of the customer service person today, but she was very helpful! I’ll definitely come back to this location for my next purchase. Thank you!"

"Horrible location and the worst customer service ever. Rude, angry, and incompetent staff. Female employe became very hostile and aggressive when I asked for help. Refused to remove earbuds to help customers. Accused another customer in the store of being a racist. This location is a poor reflection on your brand. If you wait to buy Allen Edmonds products, go to the Tysons store."

"Beautiful shoes. Make sure you get your size and width right. Mine are a bit narrow, I'll patiently wait for them to stretch a bit."

"I had my first visit to Allen Edmonds this past Columbus Day and it was a great one. I have not been educated on shoes before and Derrick Aaron was a wealth of knowledge. I was with a friend who was celebrating his birthday and wanted to get another pair from Allen Edmonds and I was just going to go in with him while we were in the mall and I ended up buying 2 pairs and have never worn more comfortable shoes. Fantastic styling and worth every penny. What I was most impressed with was Mr. Aaron and his ability to make us feel at home, educate, and provide services to is and a busy store on a holiday. They are lucky to have him, and I will return just for the experience!"

"Five stars is not high enough to describe my experience with Derrick. I walked in to exchange two pairs of shoes which were just a bit too narrow. I was promptly greeted by Derrick, the manager, and proceeded to work with Derrick to identify the proper size for me in a particular last. Derrick was exceptionally professional, patient, and personable throughout the entire process. He then ordered my shoes and requested that one pair be the lightest shade of Walnut available. The shoes arrived and are exquisite in both appearance and feel. I will be making all of my AE purchases through this location now as Derrick earned my repeat business. Thank you Derrick!"