Madewell

"I love this Madewell so much! It's definitely a smaller location but it's never super busy and the sales associates are very nice and helpful. It's always very clean and organized as well."

"I love this Madewell so much! It's definitely a smaller location but it's never super busy and the sales associates are very nice and helpful. It's always very clean and organized as well. The only reason I'm taking away a star is because there is one associate who is VERY sales aggressive. She will check on you at least 4 times while you're shopping and this last time all I did was walk in the direction of the denim table and she immediately asked if I wanted to try on a bunch of styles... I didn't even get a chance to look before she said "that style you're looking at has no stretch at all, but it does come in Curvy, which would be better for you"....I was stunned. I never mentioned anything about my size or needs, I don't wear curvy sizing, I'm a size 6, and not that I don't appreciate her notice of my curves...I found it very off putting and didn't want to try anything on. I told her I wasn't looking for denim and left soon after."

"Recently got turned on to Madewell after months of just walking past its windows and admiring the clothes. Have been very happy with this location. Beautiful store inside, and the associates are always very friendly and willing to help. Returns and exchanges are super easy here as well."

"Madewell used to have awesome customer service, but for this location at least, the customer service is subpar and quite honestly straight up terrible. Sales associates never acknowledge customers and today I saw three of them gossiping and eating cupcakes at the back of the store that at first I thought they were customers. When they left the store, there was one associate in the store (probably the store manager?) kept following and shadowing me around the store without any words to offer assistance, except to inform me "there are sale items at the back". I've been shopping at this store location since their opening, but will not buy from this store again. Please train your staff well Madewell because they really affect your company image and customers' retail experience."

"This was my first visit to this location. Madewell is always a lovely experience and the service here was above and beyond. Multiple girls helped me find an exchange for a pair of jeans that didn't work out, digging up multiple cuts and colors and sizes even through the holiday rush. A cute store with fun pieces, Madewell is always a pleasure."