The Courts at Huntington Station

"It’s been one issue after another here, constant crime in the building and they do nothing about it. Cars being stolen/broken into. They had a security guard for about a week but idk what happened to that. The garage is so disgustingly filthy I have to hold my breath coming and going from my car. The elevators are broken and out of order almost every day so it may as well just be a 4 story walk up. They are “testing” the fire alarms all the time with no warning so you never know when the fire alarms will be going off over and over all day (good luck sleeping if you work at night). The office staff is “nice” but blames everything on UDR and enforces nonsense policies, UDR is unresponsive to email or voicemails so there’s really no help when you need it. Our buzzer is broken with no fix in sight. The front door alarm has been going off in the lobby of my building almost constantly for the entire time that I’ve lived here, thankfully, I don’t live on the first floor. I don’t know how those people stand it. The list goes on. The location is decent, the community isn’t terrible looking and easy access to the park so they get an extra star and we haven’t had the time or motivation to move out, but I would not recommend anybody moves in. We are charged for internet equipment they installed in the apartments that we don’t want and didn’t ask for. They increased the price of parking while making all the best spots “reserved” or “fuel efficient vehicle only” so they could advertise EV charging."

"Just moved in one week ago. I toured a different unit in another bldg because the unit I chose was not ready. Moved into my unit and I am extremely disappointed. The unit was NOT move in ready. I don't believe the unit was cleaned at all. The door on the washer is not aligned and the washer smells horrific. The kitchen sink is stopped up and hot water is not working. The handle on the oven is broken. The closet light fixture was laying in the middle of the floor. The living room floor has many visible dents. The refrigerator has scratches everywhere with a cracked vegetable bin. AC unit whistles loudly. The outside hallway reeks of weed and there is a huge nasty looking stain on the carpet in front of my door. I would love to know who signed off on this apartment as move in ready. Maintenance came out looked around, said he would be right back and never returned or called. There is no on site management assistance, so good luck with getting any resolution. All communication is via text (unprofessional). They advertise Courts at Huntington Station as luxury apartments. There is absolutely nothing luxury about this community at all minus the price. IMHO, Please consider living somewhere else, where you ACTUALLY get what you pay for because you won't get it here."

"UDR management does not care about the safety of the residents or their belongings. Major theft problem here. We pay for mail lockers as well as garage parking (which is about $100-$120/ monthly) yet our mail/ packages are constantly stolen, cars are vandalized, and some cars have even been stolen. The prices continue to increase here but nothing is upgraded. Residents complain but nothing happens. Move here at your own risk."

"Our upstairs neighbors have at least one child who jumps, runs around, plays ball and screams until past midnight nightly. We have complained and nothing has been done. The building has been down to one elevator or often no elevator for 4 months now. All we get is lies about when it will be fixed. We pay a ridiculous amount to park our cars in the garage and after we were in our lease the company “reserved” all of the closest spaces and will charge even more for the use of those spaces. Fire alarms go off regularly because the water pressure drops in the sprinkler system (ear piercing noise in every bedroom and hall). The alarm in our lobby went off constantly for at least 6 months. Packages stolen all the time! Now we are trying to exercise the huge $ buy out just to move and get away from the horrible issues and are being given the runaround. They drag their feet (the only way to “talk” to them is through email, on-site personnel cannot actually do anything) and they have 3 times sent partial information to drive the calendar later before the 60 day notice starts. (It has taken over two weeks to get partial information from them. That cost us at least $1400 since we are moving immediately but now have to pay two extra weeks for an empty apartment.) Money grubbing, neglectful, and disrespectful! Reply to the response: perhaps the person responding should have read more carefully. We HAVE contacted them multiple times about the people living directly over us. Not a whole lot of investigation necessary. The only thing they have done is write a “are you still having issues?”email, we replied yes (every night) and then we got another email saying the issue is closed. I absolutely NEVER said “crime knows no address” That is ridiculous! We are STILL getting the runaround and every single day they delay costs is an additional $93. Alarms broken, lights broken, elevators broken, drugs being dealt on road behind the building and halls that reek of dope. Stay away from The Courts at Huntington Station"

"Edit 12/30/2022 *UDR'd social media teams response is interesting. How can a management company say they care about safety and crime happens everywhere when they won't do the bare minimum like actually secure the building?! Or removes overnight security without warning? UDR's refusal to take responsibility is annoying and frustrating. UDR doesn't care about their resident's safety! Gates and doors are broken and anyone is welcomed to enter the building on their own accord. We've had issues with nuisance vandalism at the complex that no one has addressed. Now it has escalated to criminal vandalism. We have unaccompanied teenagers and non-residents/visitors roaming the building. I've walked in on people sleeping in the stairwells, the lobby, and the courtyards. Residents pay for "secure" parking, yet anyone and everyone has access to said parking. I'm actually afraid to walk my dog around the property in the evening. Now, on to the positives. I LOVE my apartment. Best 1br/ba layout I've ever seen. Maintenance and housekeeping staff are amazing! Super close to Metro/Yellow Line which is great.for commuters (it will be back on line Spring 2023)."