10X Living at Columbia Town Center 10360 Swift Stream Place, Columbia, MD 21044

"This is by far the worst place I’ve ever lived in. Maintenance takes forever to come when you have an issue. Can take up to two weeks before someone takes care of your issue. They don’t act like they truly care about their tenants. Lived in multiple places never ever ever have I experienced this type of service. When something is wrong, just know it might not get done or it’ll take forever. They don’t even collect your trash Sunday through Friday like they say and you’re paying a trash fee! It’s like they want to keep you paying rent so they don’t have to take responsibility for anything that they do. They never follow up on anything! Nobody calls you back to even give you an update. They NEGLECT their tenants on every issue. Don’t move here, you’ll regret it. Don’t let the amenities of the pool that almost never has a lifeguard or ambiance of the area fool you, YOU WILL REGRET IT guaranteed. RUN FAR AWAY!!!!!!!!"

"I moved in a little over a month ago and am very pleased. My experience has been great. Shayna, in the Leasing Office, has been very helpful throughout my move-in experience. She has always been available to assist me with any questions or concerns. I have also enjoyed the activities (Wine Down Wednesday, Movie Night, Sunday Morning Breakfast), that the complex provided for the residents."

"I withdrew my application on August 2nd and was informed that the security deposit would be returned subsequently. It has now been over 50 days, and I have neither received my refund nor any communication from the leasing office. Can you please clarify the expected timeline for refunding the security deposit? I have attempted to contact them via phone and email without success, and I am now seeking assistance on this forum to facilitate the return of my deposit."

"Moved in a little over 6 months ago. Really enjoy the views from my balcony and all the nature surrounding the apartment complex grounds. It’s such a great location in the heart of downtown Columbia. Access to I-29 is right around the corner!! Greystar has really stepped up after taking over the last mgmt company. My fireplace got fixed, grounds are maintained well, and cleaning staff has done a good job at cleaning the walls, as well as hallway floors, to give a neater presentation to my everyday walks. Things seem to get done quicker with Greystar. Pool is in the works of opening for the summer and the fountain is now up and running. I enjoy the quickness and attentiveness of the staff. Keep up the great work, Greystar."

"I'm in the market for a new apartment community. I came into the facility and was able to walk in and chat with a few residents. I walked down to the clubhouse level and was greeted by numerous packages and a large Amazon locker. At this point, I didn't bother going into the rental office. It's obvious that they aren't interested in appearances. Like, how overwhelming this must be for the ground residents. I would never want to open my door to this unorganized mess. I don't understand why there aren't rules for package delivery. If the hall looks like this I can imagine that there are other problems. I'm sure people complain about these packages because I sure would. It's a no for me! Next..."