Extended Stay America - Columbia - Columbia Parkway

"Overall the hotel was decent enough, nothing too out of the ordinary. However they have an unlicensed vending machine in the laundry room that ate up my $$ and didn’t dispense any of my snacks I paid for. When I went up to the front desk an agent named Jessica immediately got an attitude with me and would not let me speak to her or ask how I can get a refund without rudely interrupting me to ask how “stupid of me it was to put more money in the machine after the first time it didn’t work” She was very rude and disrespectful for no reason. The number in the vending machine doesn’t work either and I still don’t have my snacks"

"I stayed here for only one night and it was great for the price I paid. I didn’t expect a luxury hotel, but the room was a little better than what I expected. The area I got was quiet, and everything was clean and working except one light and the headboard. The headboard fell off the wall. Other than that, it was good I’d probably stay again if I needed to."

"This hotel is in terrible condition and the pictures online are clearly from years past. Everything in our room was falling apart & broken furniture. Missing a chair, dirty, toilet didn't work well and the shower curtain and bar was just hanging there. The entire hotel smelled terrible and was dirty. I couldn't determine if the people smoking their hooka in the parking lot were just hanging out or guests of the hotel. Overall terrible experience, but it was one of the few rooms left in the area due to a music festival at Merriweather. Would NOT recommend staying here."

"I have stayed here several times and they never disappoint. The rooms are clean, the beds are comfortable, and the staff are very friendly and helpful. Great location, I'll definitely return next time I'm in MD."

"House keeping is supposed to turn in things they find but unfortunately they keep the stuff they find then management and front desk staff lie and cover up the fact that they kept your belongings the bathrooms smell like pure sewage floor’s turn your feet black from how dirty they are, bedding is paper thin. Would not recommend staying here"