Broadlands Apartments

"I recently had the pleasure of visiting Van Metre Broadlands Apartment during my apartment search, and I must say the hospitality I experienced was exceptional. From the moment I walked in, the staff made me feel welcome and valued as a potential tenant. Naurin Ayub exhibited a high level of professionalism. she was courteous, attentive, and genuinely interested in helping me find the right apartment. I appreciated their patience in answering all my questions and addressing any concerns I had."

"Love the community, amenities, proximity to shopping and healthcare. All staff are helpful and experienced. Growth brings new challenges and changes. Perhaps speed limits need to be reviewed, and better monitoring of trash standards as I'm seeing junk being left around the common grounds since rent controls were put in place."

"When I applied through their portal, they displayed a lower monthly rent and collected a $400 registration fee. However, on the confirmation page, only the $400 fee was shown, and there was no indication of the monthly rent or the moving date. This lack of documentation leaves me without any proof of our agreement. A few days later, I received a welcome letter from the leasing office with an additional $75 monthly rent increase, which they attributed to a change in the moving date. Interestingly, when I initially applied on their website for the same moving date, the rate was $75 lower. Furthermore, their welcome note clearly mentioned a $400 registration fee waiver, but they are now denying it due to the moving date discrepancy, which is a new development. It appears they are engaging in deceptive business practices, and I believe this should be reported to the Virginia Department of Consumer Services. If anyone else has had a similar experience, please let me know, as we may need to file a joint report."

"I’ve had nothing but a positive experience since living here Anna & Jennifer in the office are literally amazing. I’ve been treated like straight family. Maintenance is quick and sufficient. Neighbors are super kind. I love it here, highly recommend!! Update: very happy to have Andrew as well, he is the perfect asset to the team. He definitely goes above expectations!!"

"I’ve been here since February of this year. I can’t express enough the peace and happiness I feel living here. It’s so quiet, friendly neighbors. Andrew and Naurin are amazing. I’m so happy to be part of this wonderful community"