J.Crew 7101 Democracy Boulevard, Bethesda, MD 20817

"This store is staffed by people who are nice, helpful, and knowledgeable. The selection is a little more "essentials" than trends, but some of us like that."

"I must say that the people behind the register are truly ill mannered and unprofessional. They are so focused in their little chats and checking their cells every minute that they don’t have time for customers. I waited 14 minutes until they finished their gossip and then gave me an attitude when I asked for a size that wasn’t on the floor. Simply rude."

"Best J-Crew’s store in town! the customer service skills here is phenomenal. I enjoy shopping at this J-Crews store in Bethesda, MD because of the warm greetings and warm assistance they shower me with. Nearly all the workers there warmly greet me; every time I visit them. Also, they are truly attentive workers - who know how to properly select modest and modern clothing for people attending business meetings! Without a doubt, I would highly recommend this wonderful store. You won’t regret your shopping experience here."

"Very good clothing store with an amazing selection. This location has an excellent variety of styles, and options. The only negative is the same negative about any J Crew, the prices are very high. Even the sale prices are not truly impressive."

"I have been a J. Crew customer for 15 years. However, it has changed a lot in the past year, the styles are not as they used to be, the qulity dropped, the prices stayed the same and the customer service - unbelievably bad. I tried to return something today, and the sale rep told me I can not return it because I just exceeded the return period. This never happened to me before. Not to mention the store was full of new sale reps that had no grace and no skills. Made it feel like I was in a cheap tavern ordering a hamburger. Such a dissapointment."