Giant Food,

3115 Lee Hwy, Arlington, VA 22201, United States

"I tried to call the number in customer service as usual either they don’t respond or they told me we gonna investigate just give us 24h I’ll get back to u of course no one call me back the worst service ever . Hi, in August I buy I debit card I gives to the cashier 500 bucks he told me to call a number to activate the card (he didn’t give me the receipt) After 3 days I went back they told me since you don’t have the receipt we need to investigate… Where ever I go I find I new manager I have to told him my story since the beginning I tried to call the customer services same thing they always said will call u back after 48h but of course no one call Since 75 years giant exists they don’t know how to investigate or check the camera shame of u the funny part whatever I go there no one wants to talk or look at me 3days more we gonna be in 2024 no call / no investigation/ no money …"

"Out of our last 5 orders, there have been multiple items out of stock each time. Sometimes they make their own substitutions even if you tell them no substitutions. Sometimes you find out when you go through the order to verify. The inventory in the app and on the website is consistently unreliable. Better off going to one of the competitors about 5 blocks in either direction."

"I regularly use Giant pick up and Esther is so friendly and helpful. She makes excellent substitutions and does a great job. I prefer this location over the one on Washington Boulevard. However, I only gave it four stars because it is a smaller location and doesn’t always have what I need."

"When you have cheese $7.99 and there’s a ticket 2 for $10 and the register shows only $2 discounts you can’t tell me “I don’t care, I’m busy ”. You give me 2 for $10. There are laws and regulations."

"Anyone in the DC area knows, Giant has closed off half of their entrances and exits to stave off a shoplifting epidemic. I don't fault them for having to take these kind of measures but its impact on the regular shoppers should be taken into account. In other areas what this location has going for it is convenient location and parking. They do have a decent selection of gluten-free and special diet options."