The Westin Reston Heights

"It was a little disappointing that their pool was inaccessible to people with disabilities (and difficult to get to for people with mobility issues, such as myself). The elevator that goes directly to the pool level was out of service; you use the elevator to go to the 8th floor, then you take a bunch of stairs to get to the pool/fitness center area. This was a painful trip for me to take. It was especially sad since the pool and hot tub have chair lifts to assist people with getting into the pool. But if you're confined to a wheelchair, this hotel's pool is essentially off limits."

"Stayed here for a work gathering. My room was very clean, the bed was comfortable, and I didn't hear a lot of noise from other guests. The complimentary shampoo, conditioner, and body wash had a light, pleasant smell as opposed to some other hotels I've stayed in. I love that they have room options for an exercise suite (pelaton bike inside the room). The hotel restaurant/bar had good food (not much of a selection, though) and a good variety of alcohol. The business/meeting room we used had an odd configuration in that it was very long. Our room was catered for breakfast, lunch, and a morning/afternoon snack. Service from Shawna (sp?) and Melvin was fantastic. The hotel gym left much to be desired in regards to equipment."

"Good hotel, good views, good location. The rooms are a little dated, and some things are not as clean as expected. Parking in the garage is little annoying as well. The staff at the front desk were great. Always happily greeting you as you enter, and very promptly aiding with your requests. The restaurant has good food, and live music as well."

"First and foremost, Jacqueline at the front desk was the savior of that entire hotel of why I continued to stay there as long as I did. I was in town for 12 nights for a business trip and a Titanium member. I hate hotel hopping and she was able to accommodate my 12 night stay even though the Marriott app was given me a hard time. Other than that everything was mediocre to less than average. The restaurant on site is extremely overpriced but the quality of food is good. They also have a decent solution of whiskey and bourbon. The room was a little bit dated could have used some more modern-esque features but was comfy overall. Sadly I did have a room face the freeway, it was relatively quiet at night but traffic first thing in the morning You could tend to hear a little bit. The housekeeping team though was less than functional. I understand because I used to work for Marriott back in the day and a lot of the housekeeping is outsourced and not an actual part of Marriott. But they really did miss the ball on a lot of things when cleaning the room. They didn't wipe down the sinks, the shower was continuously dirty, and the mini bar area never had my glasses replaced/cleaned. On one of my last nights there- The thing that grossed me out the most was a contact lens was left on top of my toilet seat dried and crusty. When I request housekeeping come refresh the room and reclaim the bathroom, They barely touched anything in there and the contact lens was still stuck to the toilet."