Rite Aid

"I don't know what this place was like a year ago but this has been an amazing rite aid for the past 6 months since I've been coming here. The store clerks, pharmacists, and pharmacist techs do a phenomenal job. I live right behind a rite aid but drive 15 minutes to get my prescriptions filled here. I really wish I had the workers' names but I'm not exaggerating when I say it's everyone."

"The quality of experience in the store is very dependent upon who is in pharmacy if you are there for your medications. The store itself is staffed with hard working, pleasant people who go out of their way to try to problem solve any issue that may occur. Store would pass anyone's white glove test. Even in the cold wet weather, floor is clean and dry. And if you've ever slipped or fallen on a wet floor, you really notice that attention to detail. Coolers carry a good cross selection of items, mostly beverages. It is a moderate size store with standard and unique products. Staff are pleasant, friendly and professional"

"Horrible store. Phone system doesn’t work, even when my doctor called! Pharmacy shut down completely when a pharmacist didn’t show up for work. They don’t refill auto fills. I’ve had to report them to corporate 3 times and could have reported them 5 more times but didn’t have the energy. Because of bad pharmacy I was left having seizures at night due to withdrawal symptoms from my one medication they didn’t fill on time that my doctor DID try to call in. I ended up having to drive to another rite aid when I was too dizzy to drive and at high risk of seizures."

"This is the absolute worst Pharmacy experience I've ever had. I've been going here for about 5 years and now will never go back. I usually have my prescriptions on auto-fill. However, I didn't get the notification that they were ready. I tried to call the store multiple times over multiple days. No one ever answered the phone. I finally made it to the store in person and was told that auto-fill orders basically don't exist right now. I was also told that they are 200-300 prescriptions behind. I waited for 30 minutes while they filled my prescriptions. While I was there, the phone was ringing off the hook with no answers. People kept coming in and asking why their doctor hadn't called their prescription in. I had to go back a 2nd time 2 weeks later to get them to turn off my auto-fill from their computer and got nothing but attitude from the person at the counter including the same spiel about there being no auto-fill and them being 200-300 prescriptions behind. P.S. Don't try calling Rite Aid corporate when you need help. They are absolutely useless."

"I truly don’t understand the negative reviews that are commented about this Rite Aid. I personally have never experienced such genuine customer service. The entire pharmacy staff is absolutely phenomenal and needs to be recognized. They are extremely caring and helpful with any questions I have regarding medication, and they are always extremely friendly. I actually went to the pharmacy earlier today to pickup needles for my diabetic cat, and the pharmacy informed me that my script was shipped late from the supplier, so they provided me a short term supply until my syringes come in. I am extremely grateful, my cat is extremely grateful, and I couldn’t be happier. A huge thank you to the Rite Aid pharmacy staff for all you do."