PetSmart 5023 Edgmont Avenue, Brookhaven, PA 19015

"Went in to make a purchase a few days ago and the cashier was at best RUDE to me. I walked out and placed my order with Chewy when I got home. Not only did I spend less but got free shipping. I will not be back to Pet Smart."

"I called the store and the lady name Ronnie! Very nice to me. Also her other employees I forgot their name very helpful and patient and very nice! My daughter leopard gecko fell through a hold and she very sad and i suprise her with a new one. and the lady that help, show me the gecko leopard. Very nice explaining everything to me. I forgot her name. This my favorite store now!!! Thanks again and my daughter is happy now!!! ❤️❤️"

"my dog had been getting groomed there multiple times I bought in his updated shot records and they denied my dog. they denied him because there was no expiration date on his rabies shot even though he had just got it a week prior. They were making it seem like I wasn't trying to provide them proper paperwork which they accepted this same paperwork when I first was bringing my dog in. One groomer claimed to work with the spca and when I went to the spca a day later they said they have never heard of that pertaining to grooming and rabies exp. date... but the staff were rude to me and proceeded to complain about my dogs hair I walked out the store and paid to have a mobile groomer come the next day no complaints... I'm happy to not be using them anymore those 3 women were trash and one of them claimed to be the manager"

"This is a very well managed PetSmart...4 associates spoke to me unprompted to see If I needed assistance. Great customer service cannot be underrated. I highly recommend this store for all of your pet's needs. Friendly and helpful will always get my business."