Columbia Floors, LLC

"Columbia Floors removed the old carpet in our sunken family room and replaced it with new hardwood flooring, and demo-ed the old outdated bannister between our kitchen and our sunken living room. When it turned out that there was a gap in the kitchen tile after taking the bannister out, they continued to work with us to fill in the gap with additional wood flooring so it will look seamless until we are able to fully renovate our kitchen. I really appreciated how they worked with us to make it right. The floors look great! Thanks Columbia Floors!"

"I had a positive experience overall with Columbia Floors, LLC. Not only did I get a great price for the work I requested, but most of everyone was wonderful to work with. I had a pretty complex job that included a re-staining of the wood floor on the first floor of my home, then removal of carpeting and installation of hard flooring on my stairs, and then replacement of balusters and staining of railings to match. I got estimates from multiple companies for each part of the job thinking that I had to have multiple people come in. Not only did Steve & Eddie of Columbia Floors give me a great price on the entire job, but they were patient and focused on winning my business! Once I committed, Beckie and most of the workers who came in were professional and did a great job with the scheduling & installation. All of it was done in 4 or 5 days!! Total transparency: there were a few workers who came in that left a mess on my second floor that I didn't find until after they left, but I brought that issue straight to the company & they were extremely upset. As another customer mentioned, I think it might be an issue with those particular additional workers which I do not doubt Steve (the Owner), Eddie & the company will get on top of. This is a family company & it was clear that their reputation matters to them. Despite that hiccup, I am still highly recommending them to folks. Look at the before & after pictures...It is quality work. My stairs look fantastic and it has totally changed the look inside my home. I love it!! Definitely go with Columbia Floors, LLC!"

"We had a pipe burst and needed new flooring on all 3 levels. Ed came out the next day. He was personable, professional, and extremely helpful. The installers for the LPV as well as the carpet were also very professional, courteous and did a great job. I couldn’t imagine the headache of replacing the entire house flooring at once however, it went so unbelievably smooth! Becky, in the office, was also a joy to work with and quickly responded to my many questions! I would highly recommend Columbia Floors from start to finish. They go above and beyond to make their customers happy. I will not hesitate to recommend them or use them if needed in the future. Thank you for turning such a disaster into a great experience!!"

"We replaced a kitchen floor, and were delighted with the promptness, courtesy and quality of the service. Eddie brought multiple samples to the house the same day we called, and provided an accurate estimate for all the work. The team was outstanding and trustworthy, working most of the day in the house alone. This was just an excellent experience, highly recommended!"

"My experience with Columbia floors was not that of other reviewers. I think it depends on which sub contractor you get. It was pretty clear my installers were not floor specialists and their van proved that. Searching the company from their van and you could see multiple negative reviews. They left tools and scrap all over my new floor without using any drop cloths. None of my trim cuts were done at 45 degree angles. Installers had frequently measured wrong and filled gaps with tiny pieces. They left my floor and walls scuffed; probably from all the tools being laid on them. After I complained they sent the same installers back to fix all the mistakes. They then proceeded to cut all the trim to a 45 without taking it off the floor. This obviously resulted with them cutting my brand new floor multiple times before I noticed and had them fix it. They left multiple areas poorly finished showing lack of experience. I would not recommend. I should not of had to notice all these errors and have them fix it. They’re a flooring company and I would’ve expected correct work the first time."