PI Kitchen and Bath Shop - Fredericksburg

"I feel compelled to share my highly disappointing experience with the KBS, and the lack of responsiveness has left us frustrated. Despite numerous attempts to obtain crucial project updates, the communication has been inconsistent and unfulfilling. KBS’ team delays and excuses have led to a lack of progress, hindering the project's success. To exacerbate matters, despite expressing our dissatisfaction and seeking a resolution, KBS team responses have been evasive. We have attempted to contact the team for a refund due to the inadequate service provided, but our calls have gone unanswered. This lack of responsiveness and failure to address the issue leaves us with no choice but to express our profound disappointment and warn others about the unreliable and unprofessional conduct of this service. I strongly advise against engaging in any future business dealings with KBS, as my experience has been far from satisfactory."

"We have been very happy with our primary bathroom remodel. Chris was a great designer, Mesto managed the project and Danny’s crew were excellent."

"Stopped in to see about a remodel for my home. I had many questions, and felt that I was bothering them by being there. It was around lunchtime, I assume food was more important then the money I wanted to spend. The owner was rude, and didn't have time to help, between the personal phone calls and conversations with other employees. Went elsewhere, and my kitchen is amazing!!!!"

"We just remodeled two of our bathrooms and couldn’t be more pleased with the way they turned out. We were very happy with our designer Ali and our project manager, Ege. They were very committed to doing a good job by staying on top of our project from beginning to end. Ege checked in on a daily basis which made us feel he was prioritizing his work load very well. He always had a smile on his face and was happy to be here to help out where he could. Our construction team run by Oscar definitely showed the fine attention to detail and always provided excellent customer service. They were great!! We are so proud of our bathrooms! We feel very special to use them."

"Jose the crew and Simon the project manager and Ali the designer did a perfect job remodeling my kitchen in a timely manner. Great communication, professionalism and good quality work. I cannot be thankful enough. My kitchen looks beautiful and stunning. They went far beyond my expectations. I can’t wait for them to remodel my bathroom. I will surely recommend kitchen and bath shop Fredericksburg any day any time."