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Bassett Furniture
1551 Carl D Silver Parkway, Fredericksburg, Virginia 22401
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About the Bassett Furniture
Bassett Furniture is a renowned furniture store and home goods store located at 1551 Carl D Silver Parkway in Fredericksburg, Virginia. Since 1999, Bassett Home Furnishings has been a dream design center, offering a wide selection of custom American furniture for every room in your home. From bedroom and dining furniture to home storage and entertainment pieces, Bassett has everything you need to make your home complete.
At Bassett Home Furnishings Fredericksburg, you can explore inspiring room layouts in various styles such as American BenchMade, Contemporary, Modern, and Farmhouse. Our design consultants are always ready to assist you in creating the perfect look for your home, whether it's just one piece of furniture or a complete room makeover. You can visit our showroom in Central Park Shopping Center to find quality home furnishings that reflect your unique style.
If you're not sure where to start, our talented design consultants can help you every step of the way. Whether you need assistance with measurements, space planning, or choosing the right pieces for your home, we're here to make sure you get exactly what you want. You can book a virtual or in-store appointment for personalized attention, or simply drop in whenever you're ready to start your design project.
With a strong network of Bassett stores and retail partners nationwide, we strive to provide exceptional service and high-quality furniture to our customers. Visit Bassett Home Furnishings Fredericksburg to discover the endless possibilities for creating your dream home.
Photos of Bassett Furniture
1551 Carl D Silver Pkwy, Fredericksburg, VA 22401, United States
Opening hours of Bassett Furniture
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Bassett Furniture
"great customer service. Personal service. My dog was welcome as well. Wanted to save some money and Wendy worked it out beautifully."
"As a follow up to my original post, we were instructed by the “owner” to contact customer service, who directed me back to Sara Hassan the manager. Not sure who owner is, but in looking at old complaints, Sara the manager seems to use this title in her responses every now and again. Sara immediately stated (again) there was nothing she could do, but asked for two weeks to respond. After two weeks, I followed up with Sara who confirmed there was nothing she would do because it was a custom order. So that disingenuous post asking me to follow up with Customer Service was (again) a complete waste of time. ..the Bassett shuffle. They never intended to correct the issue, but rather to send us from person to person and waste our time. BUYER BEWARE, unless you are picking up a floor sample item from Bassaet everything that you purchase from them is a custom order. No changes can be made 48 hrs after the order has been placed. So if the item is not in the store, the first opportunity you have to see the item (that Wendy, the basset designer picked out which is too big for the room) is after delivery and you are stuck with it. No returns. Never again! No such thing as customer satisfaction. I wish I would have read the posts before buying at this store. ===••••••••••••••••••• We had Wendy the designer come out to our home to take measurements and make recommendations. We spent 50k on furniture. The 15k couch is not only too big for the room but also is the most uncomfortable couch we have ever sat on. We threw out the middle section of the sectional couch so it would fit in the room and will be throwing out the rest of the couch due to back pains. It is the worst made couch I have ever sat on. I now understand why they did not have the tall back in show room. When the furniture was delivered I complained that the couch was too tall and I can’t see out the window, Wendy recommended I look out a different window!!! In addition, the wrong dining room table was delivered, the 2nd came in cracked and the chairs don’t match the color of the table. The chairs for the island were too short and Wendy indicated that I ordered it, I don’t work there, we relied on her recommendation!!! I have waited over a year to write this hoping I would have changed my opinion about the furniture and experience. I am as angry today as I was the day it was delivered. The manager explained why the chairs did not match the table, which I now understand. She said, are you happy now, I said no. The explanation. doesn’t change the fact that it doesn’t match. This store employees are more concerned with getting a commission and not customer satisfaction Once you order you are stuck with it. I have an entire apartment I need furnished. They are not getting a repeat customer. Don’t waste your money!"
"We had a great experience ordering our new sofa and chair and a half through Bassett thanks to Sara Hassan. We are newlyweds with little experience furniture shopping. Sara was helpful, but not at all pushy like other furniture stores we have visited. I like that our Alexander set is made in the USA and nearby in North Carolina. My older brother has been purchasing from Bassett for his home and office for many years and the furniture is quality that lasts. We originally did not look at Bassett because of the known price associated with the store, but after furniture shopping at other stores the quality difference was obvious. Trust me when I say the cost is worth it. You can feel the difference after sitting down. I will update once we receive the set and post a photo. Thanks, Sara! We plan to continue to shop with Bassett in the future."
"We bought a living room set consisting of a sofa, two chairs, and two coffee tables last year. We have a large family and a lot of pets. We bought the Guardsmen Gold protection plan and were assured that it would cover ANY and ALL damages to the furniture. We submitted a claim earlier in December and the protection plan literally covered nothing. We will not be going to Bassett again and I highly recommend shopping elsewhere."
"I've bought quite a bit of furniture from this location--I keep coming back. I trust the people who work there. I like the salespeople's dedication to detail and follow-up; the delivery guys were very careful with my $6,500 leather couch on a tight curve; and I love the quality of the merchandise. Martha was my saleslady and she is awesome! She's so very, very courteous and customer-service oriented! I know that if I have a problem, she's on it!"
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