The Hotel ML 915 New Jersey 73, Mount Laurel Township, NJ 08054
About the Business
The Hotel ML is a premier lodging destination located at 915 New Jersey 73 in Mount Laurel Township, New Jersey. This luxurious hotel offers a comfortable and modern stay for guests looking to experience top-notch hospitality and amenities. With its convenient location and exceptional service, The Hotel ML is the perfect choice for both business and leisure travelers. Experience a memorable stay in the heart of Mount Laurel Township at The Hotel ML.
Photos
Location & Phone number
915 NJ-73, Mt Laurel Township, NJ 08054, United States
Reviews
"Love it. super recommended! the food is delicious, the rooms clean and the staff friendly. I did some small events for 40 people And I scheduled events for 150 people"
"For a non-chain hotel, it is a pretty decent place to stay. I stayed here for one night as this was closest to where I was attending a wedding and wanted to spend the night. Upon arrival, the hotel staff were very congested with early check ins like myself. They were courteous and answered all of my questions in a polite manner. The only reason I give my stay a four star is for two reasons. The first being is that I was directed to a certain room number. Upon arrival to this room, my card would not work. I returned to the service desk only to be told "Oh sorry, I gave you the wrong room number". No huge deal. Once I arrived to my actual room, there were no towels. At all. Now the service desk did send someone up right away to give us towels but for the amount of money you are paying for a basic room ($160 plus $100 deposit which you are reimbursed), towels should none issue. Overall, they had good customer service and a clean room. I would still stay here again regardless of the hiccups I faced but would hope that these issues were just one offs and not a common occurrence."
"I’m giving it three stars because I liked staff and majority of my stay was pleasant. First thing I didn’t like was the fact that the AC stays on like 75 so it was always too warm for my liking & my partner and I found something sticky on the floor. The worst part of the stay was the next morning. I found a problem (which I’m not going to put on blast), it took me speaking to them two or three times but they refunded my money so even though I’m never coming back because of the problem, the staff was very helpful & I can appreciate that. For reference, I had a concierge room."
"We chose ML because it was attached to the water park and there was a deal. The room was decent, but the beds were really firm and the bedding was not soft or enjoyable. Calling the front desk would go unanswered, and the Wifi in the hotel was almost non-existent. The halls were rundown and doesn't appear to be well cared for. Traveling with kids and being attached to a water park, there needs to be much improvement for families looking for that get away. For us, we would stay in a near by hotel and travel to the water park for a better experience."
"This hotel is absolutely the worst. At first sight the lobby is nice and you are expecting a great stay, when i got into the room i realized our bathroom had no counter and the pull out couch was so disgusting it was impossible to sleep on. On the 3rd day there was a carjacking outside the hotel and a member of the staff had to be fired for another incident. I’ve had to get at least 5 new room keys now because the room keys here do not work on the doors, also the ice machine was outside of my room and it started leaking, completely soaking the entire carpet. Once i complained nothing changed and no one took any action to fix it. The staff is horrible as well."
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