Homewood Suites by Hilton Philadelphia/Mt. Laurel
1422 Nixon Drive, Mount Laurel Township, New Jersey, United States
About the Homewood Suites by Hilton Philadelphia/Mt. Laurel
Homewood Suites by Hilton Philadelphia/Mt. Laurel is a welcoming and comfortable lodging option located at 1422 Nixon Drive in Mount Laurel Township, New Jersey, United States. This hotel offers spacious suites with fully equipped kitchens, complimentary breakfast, and a variety of amenities to make guests feel at home. With a convenient location near Philadelphia, guests can easily explore the city while enjoying the peace and quiet of the suburban setting. Whether traveling for business or leisure, Homewood Suites by Hilton Philadelphia/Mt. Laurel provides a relaxing and convenient stay for all guests.
Photos of Homewood Suites by Hilton Philadelphia/Mt. Laurel
1422 Nixon Dr, Mt Laurel Township, NJ 08054, United States
Reviews of Homewood Suites by Hilton Philadelphia/Mt. Laurel
"Got 2 rooms, first room had no heat, second room had a toilet that kept flushing by itself every 30 minutes which kept me up all night. Furniture shows much wear and tear. Can only get limited hot water in the shower as the handle wouldn’t go to a hotter setting.As a Hiltons Honors member I expect better."
"Overall, I had a very poor experience staying at this hotel. I stayed for approximately 40 nights during a long trip for business. The location would be ok as there are many decent restaurants nearby, but the highway adjacent to the hotel was extremely loud just about all of the time. My room was generally clean when I checked in, but getting them to provide any sort of service during the stay was nearly impossible. They cleaned my room 3 times in the 40 nights I stayed. The worst part of my stay was that the front desk staff mischarged my credit card for nearly $8,000 due to my credit card being mistakenly added to other reservations. As a result of their error my card limit was maxed out, even when i showed them they had mistakenly charged me they still forced me to provide a different form of payment when my card was declined due to the charges the hotel erroneously made. Despite multiple trips to the front desk I ultimately had to contact Hilton Customer Service in order for them to actually address the problem of overcharging me by $8,000. I understand that mistakes happen, but I feel like that was a pretty big one, and I was very disappointed that the hotel did not seem to really care about fixing it for me."
"I stayed for two night. It was terrible.! The room smelled SO bad and I was working and saw a big bug on my pillow. I then saw another bug on the celing. I called the front desk and they said the hotel is full and can’t change a room. The bed sheet was dirty. It seems they dont wash their bedsheets and towels! It was insane!!"
"I booked this hotel because it was close to the venue where I was getting married. When I arrived, I checked in through the app and chose my room, but the digital key would not work so I went to the front desk. He told me room I selected wasn't clean, and asked if he could give me another room. That was fine. The room had a bad odor, there was adhesive covered on the kitchen table, and the window in the bedroom would not lock which was a terrible security issue for a 1st floor room. I called the front desk and asked to move. The second room smelled so fresh, so I was relieved, but not for long. The bathroom was awful. There was hair on the shower walls and along the base of the shower there was dirt, mold, and that pink bacteria. It was obviously not cleaned for a long time. The curtains were badly stained, the couch cushions were torn, and the cabinets were sticky under the dishes. At this point, I couldnt even trust sleeping here. This hotel stay made the day before my wedding extremely uncomfortable and inconvenient. I'm just glad I didn't book a block for my wedding guests because I would've been so embarrassed. I stayed at the Doubletree instead and thankfully I ran into none of these issues."
"Great atmosphere, very clean and friendly staff. Great breakfast. Rooms were spacious and very clean. Only issue, family in 3rd floor, above us had children. We did not sleep well because children kept jumping and stomping. We did ask the front desk to ask he family to stop the stomping, but it continued until 11pm. And started back up again as early as 6 am. It definitely made my spouse very frustrated and tired. I would suggest guest with children are placed on first floor."
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