Staybridge Suites Philadelphia-Mt. Laurel, an IHG Hotel

"The rooms are very dates and dingy. The location of the hotel is average, but noisy. The customer service is what made it least desirable - they just aren’t friendly and are rude. Here for 7 nights for a funeral and it was not enjoyable to be at this hotel."

"I took a chance because my normal spot was booked. This place did not disappoint. It was clean, spacious and the staff were phenomenal. It was also family friendly with an indoor heated pool. My nephews and I had a great time."

"Chose this hotel to stay in for the week of my daughter’s wedding nearby. I needed a 2 bedroom suite for my family. Hotel is a little out of date in how it is decorated, however, the beds are comfortable, everything is clean, and the team who works there are awesome! Liza, Amani, and Shawn at the front desk could not have been any friendlier, and the breakfast every morning was hot, with good choices! I will definitely be back to stay at this location again!"

"We stayed one night in late October 2023 on our way to visit relatives. We have always had good experiences with SS in the past. Not this time. There was a woman dressed like a streetwalker (thigh high fishnet stockings paired with a skirt so short you could see her a$$) in the hallway as we made our way to our room. The room was dirty, the furniture stained, ripped, scratched, and worn badly. The kitchen had dirty dishes in the microwave. The carpet was filthy. It was so bad I did not want to sit on the furniture or take my shoes off to relax. The bed had clean sheets, but was worn out and sagging. I asked the front desk if we could move to a better room, but was told they are all in the same shape. Ugh. As it was only one night, we coped, but left without taking showers the next day to avoid skin contact with the shower floor. In their favor, the breakfast was hot and well tended. We will never stay in this property again. It's sad because I always considered SS my go to hotel."

"Beautiful extended stay hotel with many types of rooms to choose from. We stayed in a room that had a large refrigerator, stove, microwave and sink. The room was large enough to fit a desk , full size couch and king size bed! The bathroom was a little small so that the room could accommodate the other amenities but it wasn't a problem. Everything in the hotel is really clean. There's a laundry room that is free to use, a clean indoor pool, and an amazing breakfast buffet with so much to choose from. Everything in the hotel is inviting, from the warm and welcoming staff, cozy fire place in the lobby and free tea and coffee bar. I would definitely recommend this hotel."