American Eagle & Aerie Store

"I came in to exchange jeans for my hubby, the lady was very nice and super helpful! Thank you!"

"Great choices for young folks and teenagers. Sporty and very casual styles The store is clean and managed well. Negative, their quality does not match their prices."

"At the beginning we had a bad experience where two employees told us they could not look up my mom's account with her social number and they told us her card was deactivated simply because it wasn't linked to her rewards number and that she needed to reapply. We thought it was weird that they couldn't do this because at the other stores they are able too. We had to call customer service to see what was going on and they told us my mom's account was indeed open. The second time Israel the general manager and another cashier were able to help us to pull up her account. My mom could have avoided reapplying for another card and having her credit checked!!! As a person who has worked in customer service before all I can say is that you need to have a lot of patience to work with people. Israel was very helpful and friendly...and we wanted to thank him and the other girl (I didn't get her name) for being patient and helping us :)"

"The staff is great. The employee that helped me gave me the best customer service I’ve ever had! She made me feel comfortable and she was patiently helping me the whole time I was there. I forgot to get her name, but I would definitely go back again."

"I had a very good experience at the store today. I returned an item only available online, which was too big. A very nice lady (manager) had someone go in the stockroom and was able to find a returned item in a smaller size. It fits great! The young man who checked me out was also very pleasant and accommodating. I will definitely shop there again."