PetSmart 2480 Market Street Northeast, Washington, District of Columbia 20018

"I especially like the groomers that are there. Anytime I have gone in to get my dogs haircut and bath, the groomers are very responsive and friendly. They are great with the dogs too. I have gone several times for a grooming appointment. I gave 4 stars as I don't think the staff in the actual store have been helpful in the past but that has just been my experience."

"I am always overjoyed to shop at Pet Smart at Dakota Crossing. I feel right at home. As I mentioned in my last survey, Michele, RJ, Alex and the lady who cashiers are awesome. I failed to mention another wonderful and helpful and kind associate, Bruce. He is outstanding. He has great customer service attributes and is always helpful and friendly and very knowledgeable about your products. He is always working hard every time I come into the store which is at least once a week. Michele, RJ and Alex and the lady who cashiers don't know her name she was P/T now F/T and is black and has an accent an older woman. She is outstanding and amazing and is also great with the customers. Michele and RJ have so much respect from the employees and work so well with them. Their leadership abilities are superb and their customer service is over the top. The store is always clean, neat and things are easy to find and always well stocked. Shout out to the managers Michele, RJ and Alex. And a real shout out to Bruce, also. I recently brought my Rottie in for grooming and Mia was the groomer. First time meeting her and it won't be the last. I was absolutely thrilled with the grooming she did for Tina. She is wonderful and has such a kind hand and heart and way with animals ... she sure did with Tina. Tina loved her. Thank you, Mia. Amazing staff, amazing leadership and great customer service. Sheila Westerfield"

"This was a much better experience than I had at the Largo location (which I left a different review on). At this location, the staff was busy with other customers and grooming another dog when we arrived, but they still made sure to greet us and let us know they’d be there to help as soon as possible. The groomer even collected verbal information from me while she was grooming another dog just to make it easier. The bather really got down on my pup’s level for the hands on assessment, giving her time to get comfortable before taking her back for the bath. The service was faster than the 2 hour time limit they said it would take, and they communicated with me when my dog was 20 mins away from being done, giving me ample time to return and pick her up smoothly. And when I did return, she was clean, happy, and the groomers had nothing but compliments about her behavior. The complete opposite of what happened at the Largo location. If you a good Petsmart location for grooming your fur baby, I recommend this location highly!"

"I took my pup here for grooming. Jason was ready promptly at my appointment time. He did an amazing job with the grooming and called me when he was almost done so I could head over. I was surprised to walk in and see how happy she was! I’ve never seen my pup so calm and relaxed at a grooming appointment!"

"Based on my experience here today, this is a great location for Petsmart. The lady that helped me behind the counter was excellent and very helpful. So friendly. They have good inventory and they were busy restocking shelves everywhere you look."