Popeyes Louisiana Kitchen 2000 North Howard Street, Baltimore, MD 21218

"Didn't have any chicken ready, waited for about 10 minutes. Order was wrong, I wanted spicy chicken, had none, and I wanted a large cup of beans without the rice , got beans and rice. I ordered 2 and did not receive them. I was at your Howard Street store around 10-10:15p.m. I spent $32.32 cents and got home and realized I didn't receive all of what I ordered. I called back to the store, and they would answer the phone. You had a heavy set guy working the drive-thru and a little short man who I think was the manager. So, how do I get refunded for the items I receive? I really like your spicy chicken and rice and beans, but I expect to get what I paid for also."

"I had a coupon for a 5pc signature chicken and two sides and a drink which was cold 8049 but when my mother gets to the drive-through, they told her I still policy they can’t take my coupon which it says all I have to do is give you the coupon number even in a small print, they refuse to take my mother’s order wasted a whole entire coupon. And showed not a care in the world I’m very pissed"

"This is highly recommended for me. For, I love salt and pepper on my food regardless. But in Popeyes I never use season as the food is already tasty with Cajun season and it's better for me (salt intake) is limited everytime I go to Popeyes"

"Sat in drive through for 15 min at 10am and I was there at 10am they suppose to opened at 10am, front door locked. Called and the guy answers and says the fryers aren’t heated up…. Sir yall open at 10am which means chicken should be ready at 10am! Not just getting there at 10 and cutting fryers on at 10! Now I’m late to work and inconvenienced because of this restaurant! Smh"

"When I walked in the restaurant I paid attention to the time and it was 8:15 and the restaurant closed at 9:00. I noticed this because they were already stacking chairs on top of the tables and I was worried that they were about to close. When I ordered my food the gentleman that took my order did not pay attention to what I was saying and there were several mistakes made. I did not get the sides I ordered at first I had to ask for them again I also did not get the biscuits that were included in my special. I did look and see that there were chicken tenders but when I got home I found out that I had only gotten 10 when I was supposed to get 14 in the deal that I paid for. They did not like paying attention to people when we were waiting for food I had to stand there for quite some time before anyone paid attention to me and asked what I needed. Since they weren't letting us sit in the restaurant I did drive home with my food and did not again notice that I did not receive all my food until I got home. But they were content to send me out the door at first without the sides and without the biscuits only the chicken and the drink. So I don't know if I would be willing to go back to this location."