Popeyes Louisiana Kitchen

"Today will be my family’s last time patronizing this location. The bad part is this is our closest location. Long story short the service doesn’t mirror customer appreciation. I was told today that they weren’t allowed to take 2 orders from one car. This was said to be the rule made by the owner. So after waiting at the window the cashier gave me the “take it or leave it”stance. I purposely made the 2 orders at the menu board to see, how they would conduct the situation. Like I thought they failed. $30 worth of chicken tenders and a headache. I had a similar experience a few weeks prior about substituting a side for a biscuit. They wanted to create an up charge for a downgrade ! So I went inside to make the second order for my son. We pull off and in the midst of going down Security Blvd. They didn’t put his strawberry biscuits in the bag ! So pressed for the cash but won’t make reasonable accommodations for the customers that they require so much of. I actually sat there and waited for this “employee” to do the right thing. We still ran the drive thru time up. So what difference did it make ? They won the battle but lost the war. 3 customers gone for trying to spend money. Make it make sense."

"The drive thru line moved quickly and they were very friendly. Chicken was hot and it was an overall nice experience. Thank you for including polite customer service."

"12/12- ChECK YOUR ORDER BEFORE YOU LEAVE . THEY ARE BACK TO SHORTING YOU ON WHAT YOU PAID FOR AKA STEALING FROM YOU. Second order of boneless wings and tots. Zero seasoning (supposedly Cajun sparkle wings and tots) and they are STiLL out of Cajun sparkle. Rip off. Sides are never filled to capacity, your containers will have plenty of free space."

"If this franchise is privately own or a part of the popeyes you need to pop in and do a check on your business. The people working this store are lazy and not concerned with their menu. They always run out of chicken our of different parts of drumsticks, wings etc Or multiple items are unavailable, they don't even say they're dropping more just "we don't have any wings" this is sub par for a chicken franchise to run out of chicken"

"I had the Spicy Chicken Sandwich here and it was absolutely delightful! The staff are great and patient even while having to deal with a long line. The sandwich wait was around 30 mins but that was during the height of the craze. I had the pleasure of eating the sandwich before the craze took hold and it was and is still the best chicken sandwich I've ever had. Don't waste your time if you're not going to get SPICY. There is no reason for me to ever eat at Chick Fil A ever again. Keep up the good work!"