Fairfield Inn & Suites by Marriott Martinsburg

"The room definitely could use some updating. There were no USB ports and only two small pictures over the desk....not even hanging on the wall. The front desk service was average at best. When I checked in, there was no mention of my being a member. There was no one at the desk for check-out. There was a container for key return. Checkout was 12 noon. Housekeeping was extremely loud in the hall, and at 10 am, housekeeping knocked on my door and started to come in....I was trying to sleep. I was very disappointed in my stay."

"Con- Motion sensor thermostats. If you want to wake up sweating or freezing, stay here. There should be a disclaimer saying it shuts off unless you get up every 10 minutes. Pro- However the housekeeping did well and was very professional. I travel frequently and usually don’t have issues at a Marriott. To put someone in a room beside the ice machine and elevator to not even let the fan run to cover noise?? It’s red roof inn with a white duvet."

"This location has become one of our favorites! Shequllia at the front desk provided PHENOMENAL customer service; we are now in love with the suite option! Spacious, clean, and updated rooms. Great location that is super convenient! We have stayed at this location several times over the years and have always received great service!"

"We've been traveling for 3 weeks and exclusively stay at Marriott properties. This one is the best so far. Great spread for breakfast, which really sets the mood and tone for the day. The night clerk who checked us in had cookies out for arriving guests and recognized my husband's status when we arrived. Had a nice gift bag too. Nice touches like that. Clean and warm. Maybe too warm in the hallways, but Great people make that stuff almost not noticeable. Bravo gang!"

"Very friendly, great breakfast spread, clean, comfortable room, decent price. What more is there to ask for. Check in lady had cookies and recognized my lifetime platinum status, that was a bonus. She gave me advertisements on stuff to do around this cute little town. Great experience!"