John's Pool Supplies 237 Eagle School Road, Martinsburg, WV 25404

"Unprofessional and disappointing! After popping holes in our pool liner by putting in a ladder that did not have rubber stoppers on it, which they removed to replace and did not replace, they never returned to finish opening the pool. We were left with 2 feet of water in the pool, which turned into a swamp over a two week period of waiting on them to come back to rectify the problem and no one returned our numerous phone calls. I'm sure the original owner would be very disappointed in how the business is currently being managed. Would not recommend..."

"Great people, good inventory and awesome service. I've used John's several times for parts and supplies. I just used them to handle an algae issue that I had been fighting for 2 weeks and could not solve on my own. Chuck came out and knew exactly what it would take, and in three trips over 5 days my pool went from a horrible dark green to crystal clear water. He professionally worked out of a lettered vehicle and supplied all the tools and products needed. Thanks Chuck and John's Pools!"

"good people ? yes most people are good running a business yet these folks i have my doubts we had a new pool put in one year ago and i have water leaking issues with the filter was still under warranty and no reply i have a bad filter leaking at the seams left several messages no returned calls i will replace the filter myself and will, and recommend NEVER using these people again !!"

"My parents had been long time fans of John’s Pools. They had an above ground pool they installed years ago and following their chemical advice for their water, it was always crystal clear, even when opening each year. I recently bought a swim spa from them and was very pleased with their pricing, customer service and installation. Thank you!"

"I changed from A & A pools to this place. Because of many reasons. All great! As soon as you walk in the door you feel welcomed and know they are there to assist you in every way they can. All of the staff are wonderful and have excellent customer service. And most of all! They only sell you what you need. They are honestly honest people. Enjoy going there and giving them our business for sure. Even had a vacuum for my pool! And John taken the time to show me all about it. It was bought elsewhere. They get a big fat 10 for sure."