Family Dollar
About the Business
![Family Dollar Family Dollar](https://guideinua.b-cdn.net/images/logo_new/848/28197933/logo.webp)
Family Dollar is a versatile institution located at 605 Winchester Avenue in Martinsburg, West Virginia, offering a wide range of products including clothing, food, groceries, liquor, and more. Customers have the option to purchase individual units of a product with a handling fee applied to each unit, or they can upgrade to a case to eliminate per-unit handling fees.
The institution values customer privacy and ensures that phone numbers are not shared with third-party vendors. For tax-exempt organizations, there is a specific process in place that requires entering tax-exempt information on the website or providing a tax ID certificate via fax or email. The institution keeps tax-exempt information on file and updates it as needed.
Customers can also use gift cards to pay for their orders, with step-by-step instructions provided on how to enter the gift card number and PIN. If the purchase exceeds the gift card balance, customers can simply use an additional form of payment to complete the transaction. Family Dollar strives to provide a convenient and efficient shopping experience for all customers.
Location & Phone number
605 Winchester Ave, Martinsburg, WV 25401, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"Like the prices, staff mostly nice. But people hang around the outside and are always asking for money. I even had one guy follow me to my car, made me very nervous and proceeded to ask for change or anything. Finally got my door shut and locked, he stood there a bit longer before walking away. So I'm hesitant about trips there, I only go in the daylight hours now. Something really needs to be addressed about this issue."
"I shop here at least once a week because I do my laundry next door. I go In there today as usual and get my detergent and bleach. I pay and go next door to finish my laundry. Once my clothes are drying I go back over to get a few groceries. This time I'm told I can't bring my purse In the store. The lady at the register said she would hold it up front. I have a small backpack style purse that doesn't come off my back until I'm at the register to pay. I see other women In the store with their bags so what's the issue with mine? I have never had this happen to me before I'm there weekly and have never had a problem. It's not like I was carrying some huge empty bag around the store it's my purse like every other women in the store is carrying. I will be contacting corporate about this! I took a picture of my purse I've been carrying In there weekly for the past two years with no problem."
"I can always find what i need and more. I love the layout. I enjoy the added coolers in which they sell multiple beers, refrigerated foods, and frozen foods too. I can decorate my home for whatever season due to them selling very cute seasonal home decor. Staff is typically friendly."
"On 02 / 05 / 2020 It was in the morning time little before 11 a.m. I went shopping at the store. There was only two shopping carts the store was a disaster. It was such a mess. Nothing was organized. There were two girls working. One was waiting on customers. While talkin with the other employee another employee. As the line grew longer with customers. Another customer with a full shopping cart ask to use the restroom. Girl said they don't have a public restroom. So they lost a customer. Being so disgusted how the store look in the way that employee treated the customers. I also left so therefore They lost two paying customers."
"Absolutely the worse customer service I've experienced . the cashier was extremely rude to the gentleman ahead of me because he was hard to understand. Instead of taking time to listen to what he was saying she kept huffing and slamming stuff around. The guy was so embarrassed. I think I'll skip the trip next time and go elsewhere, not investing my money in a company that houses such ignorant employees."
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