Liberty Mill 19520 Waters Road, Germantown, MD 20874

"In this pleasant and comfortable living environment, I'm expressing appreciation to Giacomo, our maintenance manager. His consistent and reliable support has been instrumental. I want to particularly highlight his assistance during a special time when he went above and beyond to resolve an issue. Thank you, Giacomo, for enhancing our living experience."

"I moved in about a month ago (truthfully, still moving in thanks to Holiday furniture delivery delays and other outside factors) and it's been a welcoming experience! I toured the property with Arianna initially who has been a great help, as has Sean! Any questions I've had, I've always been able to reach someone in Leasing (9/10, it was Arianna) who answered my questions quickly. She is a pleasure to speak to! I've never had an issue of being unable to reach the Leasing Office/Property Mgmt. if necessary. The rental process was very smooth and any minor issues were immediately corrected (again, by Arianna :) - she's awesome). My Building/Apartment. I can only speak for the one I occupy (naturally), but I have no complaints as far as cleanliness is concerned. The residents of my building help to keep it clean and presentable, as well as staff, which is very refreshing! Everyone I've encountered thus far have been friendly and offered insight into living in the community. Delivery Services (e.g. USPS, FedEx, UPS), I've seen enough now to know them by name and they too are very friendly and deliver directly to the door. I've not encountered any issue with stolen packages (and I've had a LOT of packages delivered - still waiting on some, honestly lol) as many other complexes in the area are dealing with. My apartment was clean when I first moved in with fresh paint, a few very minor issues that weren't worth correcting at the maintenance crew level (e.g. a few blotches of paint on the upper blinds and corner of floors from when they re-painted the unit; a couple little chips from the wood cabinets (a touch-up fixed that, also to be expected given there were previous tenants), a loose drawer in the kitchen (good thing I'm handy and have my own tool set :D)). The only complaint I would have (and this is not a reflection of the staff, it's just a sign of the times, most likely) is the noise level of upstairs neighbor(s). Newer complexes any and everywhere seem to make it more noticeable as far as noise level, but those upstairs can be a bit extreme at times (either walking on their heels (i.e. heavy-footed), dropping things constantly, slamming things on the ground, stomping, running). Again, not a reflection of the community and/or staff of Liberty Mill at all; they are amazing! Noise is normal with apartment living, but it a bit over the top and being a remote worker makes it annoying at times, especially first thing in the AM and late at night. A final point to add: I love how quickly Liberty Mill addresses community issues and/or corresponds with the community. Less than 24 hours after a violation occurred (community wide), notification was sent out to remind everyone of community rules and consequences, in addition to reminders about other community rules and respectable living. I appreciated that. Communication (and comprehension) is most important, in my opinion. All in all, I'm enjoying the community. It's cold out so I haven't really experienced the amenities first-hand, but have toured them twice and see no issue thus far. I love that Liberty Mill offered several apartment styles that have an actual foyer and don't open directly into the kitchen like the vast majority of newer apartments do. I need a good hallway! I do tend to update reviews so I will update at some point in the future. I highly recommend touring and speaking with Arianna if you have any questions. 5/5 as of 12/27/2023 :) Cheers!"

"I was looking for a warm and welcoming apartment complex that I would feel comfortable settling in to as a single female. I must say I feel like I hit the jackpot! A lovely young woman named Rachel showed me a lovely apartment and all the features of the community. I was very impressed and I can’t wait to move in. See you soon Liberty Mill!"

"Living here gave me peace and quiet, it's a very peaceful, quiet, smoke-free place (that's the most important thing). Both the office and maintenance staff are very nice and friendly people. The Maintenance Manager Giacomo is super great person, attentive, diligent and friendly. The cleaning ladies are very nice people. I would like some neighbors to take care of the building's facilities, because sometimes they don't and leave some dirty and discarded things... The maintenance staff does a great job of cleaning and tidying up on a day-to-day basis, but some neighbors don't cooperate with that. In short, it's the best thing to live here, I love it!!"

"Have been here for about 3 months and is overall a decent complex. Leasing office is nice and units are pretty modern. The one thing I cannot stand is the littering and trash problem here. The way people are allowed to treat this place is absolutely disgusting. The only time I feel clean is when I’m in my actual apartment unit. There is constantly trash, food, and dog urine all in the halls and elevator. There should seriously be consequences or fines enforced so that this can be fixed. Not sure if I will be renewing here solely because of this issue."