Hoffmaster's Auto Care 11937 Tech Road, Silver Spring, MD 20904

"Rude! I'm usually a calm person but today this place was dissatisfying & disappointing. I called wanting to come in for an inspection I was told to come anytime, when I came in the rude person at the desk aggressively stared that I never called to make an appointment, I told him I was told to just come in, he said he didn't say so. I said not you, but whoever answererd the call said so. It was a downhill experience from that point on. Additionally, the last time I was there a different gentleman said he help me get rid of some used parts for recycling, I brought the used parts with me this time, but Mr. rude at the desk said the gentleman from the other day never said that! One of them was obviously lying, why would I make up such a claim and bring the parts along. I'm pretty sure it's Mr rude at the front desk that is lying but who knows. I kept my calm just to get done and leave the place. Worst experience thus far. This guy was very disrespectful and arrogan amongst other things. If you see Mr. rude (chubby guy) avoiding at all costs, the older gentleman will be more helpful. Avoid if possible!"

"I've taken my truck here a few times. I've always gotten prompt care, with honest open, up front pricing (in fact, I've had it come out UNDER what was quoted). They won't do unnecessary work, just to charge you more, and they'll let you know what costs may come up, so you aren't surprised when you show up to pick the vehicle up. Everyone who works there has been nice, and if someone isn't at the desk when you walk in, it won't take long for someone to come and help you. This is my go-to auto shop."

"Took my car for free, lying that they are goin pay $200 to get it scrapped. Lies, they going to sell transmission $350,motor $399, catalytic converter $300, then get $250 for scrapping metal..."

"Definitely will be returning, great customer service. Comfortable waiting area with A/C,TV, Free Wi-Fi. Quick turn around on services needed. Strongly recommended."