Advance Auto Parts 2285 Bel Pre Road, Silver Spring, MD 20906

"Ben not only quickly diagnosed my alternator problem, but even helped to connect me with a great mechanic who got me back on the road quickly."

"Benjamin effortlessly removed my old battery and professionally installed the new one. Not only did he complete the task with precision, but he also took the time to explain the process, ensuring I felt confident in the maintenance of my vehicle. If you're looking for a seamless experience at Advance Auto Parts, I wholeheartedly recommend seeking out Benjamin's assistance. He's the epitome of what exceptional customer service should be. Thank you, Benjamin, for going above and beyond! Your efforts have certainly won me over as a loyal customer, and I hope your management recognizes your talent and dedication. You truly deserve a raise and a promotion for the outstanding work you do."

"We were attended by Mr.Ben, super humble, great customer service personel Give that a raise for that A1 service!"

"I came in to return something that I purchased online last week I came to return the order the day after the order was delivered because it was actually the wrong order the manager told me that I couldn’t return it that day that I would have to come back the following day or so. I came yesterday to return it, and the gentleman that saw me the first day I tried to return it he was able to help me but he then explained to me that the manager was not trying to let me return the item the first day I came because it would bring down sales. I feel like the manager shouldn’t even be a manager if she can’t give good customer service"