Jim Barbey Automotive

"Great experience getting my car inspected here. I went for a state-required inspection for my new vehicle and they identified an issue which is known with the manufacturer and was fully covered by insurance to get repaired by the manufacturer. It could have posed a serious safety issue had Jim Barbey co. not identified it. The inspection was also a few bucks cheaper than those nearby. Thanks guys!"

"They broke a sensor, Tried hiding it and didn't tell me, days later the engine cuts off without warning in the middle of traffic nearly causing an accident. Made me pay for what they broke. I've been going to them since 2019. On 12/12/23, 10 days after I get my car back from this shop my engine cuts off in the middle of rush hour traffic nearly causing a potentially fatal accident. The car was in the shop for a couple of different reasons one of which was to have a coolant leak repair the coolant leak repair involved having the valve covers removed which involved unplugging the mass air flow sensor plug they broke the mass air flow sensor plug during the repair and didn't tell me they also took that plug tried zip tying it back together still not telling me anything and gave me back the car in that condition then a couple days go by and I noticed the car is running rough and is not getting any better they informed me that it will get better over time but it seemed that it wasn't getting better and it wasn't getting worse. Then all of a sudden with no warning the engine cuts off completely during rush hour traffic heading home. Luckily I was able to avoid a potentially fatal collision with another vehicle. I informed the shop of what happened and they explained that they'll take a look and see what has happened today December 13th 2023 they told me that they had zip tied the mass air flow sensor plug and it has popped out while I was driving causing the engine shut down while in motion. They charged me $300 for the part and labor of replacing what they broke. After paying 2250$ in related and unrelated repairs 10 days earlier For more context my car is an 06 Mustang GT and I get it things break because they're old but to not tell me what has happened with my car and then to make a negligent repair that would cause total engine power loss during motion that not only puts my life at risk but also puts innocent motorist and people at risk as well."

"Came here to have my car serviced and the rim was making a noise. I was told the lugs had been left loose. I thought I would need to have 2 new tires put on.Scott who helped me was honest and said I would not need 2 new tires. He even helped me get a rim for the car. Great place. Will definitely come back."

"UPDATE- I received a refund for half of the amount paid for my car's service. I am extremely upset and disappointed with my recent service here. My car is reaching the age where I should decide whether or not to replace it or to continue paying for maintenance and repairs. I took my car in for an oil change, squeaky brakes and the suspension. Since it had been a while since my car had been serviced, I also requested a general check-up throughout the vehicle. The diagnosis and repair estimate was almost $2000, but no major mechanical problems were found, so I gave the go-ahead, as my car would seemingly have decent life left after these repairs and so would be worth the service. I paid a little over $1900 and picked my car up the next day. When I picked it up and started driving it home, I immediately noticed that the engine felt a little strained as if it was struggling to run. The next day, immediately upon driving it, the engine had significant difficulty running and I immediately called and took it back into the shop and explained the whole situation. Within 5-10 minutes of testing it, I was told that my car is essentially finished- the lower motor was about to die and the car needed a new engine. I was quoted over $4,000 just for a used engine. I'm not an expert in cars, which is the whole reason I brought the car in. I wanted to determine if my car had enough life in it to justify spending more money on repairs. I understand that coincidences happen, but if a team is working on my car at that many points of repair and test drove it after all of the work was finished, I find it very hard to believe that no one saw or noticed this life-ending problem with the car, or that this occurred less than 24 hours later (not even 30 minutes actually driving the vehicle) after service was completed. I'm now out of a vehicle and the $1900 I spent to fix the car."

"I was originally at Precision Tune and they quoted a repair for an alternator @ $1150!!! I called around from a suggestion from a Shannon (who was also a customer but told me to call Barbey, Thank you Shannon!) Not only did Barbey quote me hundreds less for the same repair, but when I dropped off my car, they took the time to tell me that it was NOT the alternator but a Tension Belt Assembly. Which then dropped my cost down 50%! I truly appreciate their honesty and integrity. They could have bilked me for the unnecessary alternator repair AND the Tension Belt Assembly but they did NOT. I'm very fortunate to have been recommended to them by a complete stranger and will continue to do business with them going forward."