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Platinum Auto & Truck Center
11021 Pulaski Highway, White Marsh, Maryland, United States
About the Platinum Auto & Truck Center
Platinum Auto & Truck Center is a premier car dealership, rental service, repair shop, and store located at 11021 Pulaski Highway in White Marsh, Maryland, United States. We offer a wide selection of high-quality vehicles for sale or rent, as well as top-notch repair services to keep your car running smoothly. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect vehicle or solution for your automotive needs. Visit us today to experience the Platinum difference.
Photos of Platinum Auto & Truck Center
11021 Pulaski Hwy, White Marsh, MD 21162, United States
Opening hours of Platinum Auto & Truck Center
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
Day off
Sunday:
Day off
Reviews of Platinum Auto & Truck Center
"Have been dealing with this company for the pass few months. There were issues with the vehicle that they said could be fixed but a appointment was needed, after having a appointment they claim that they could not fix the vehicle and that we would have to get it fixed ourselves. In side service with two of the lady employees was so so. The owner made racist remarks towards my husband for being a black man. He also refused to hear that his staff made multiple mistakes even when the staff admitted to making the mistakes. No one should have to endure the gross treatment that is displayed at this company."
"Loved everything about this place. Cherri was really great to work with and was truly the only one willing to take the time to actually get me in a vehicle. Other dealerships didn't call me back but Cherri kept checking in and making suggestions. I'm very happy with my vehicle purchase and would definitely recommend them. I'd also add that I took the vehicle for a test drive and noticed the brakes were bad. As soon as I said something, the mechanic came out and ordered the parts. While I finished the paperwork, the car got new brakes. I've NEVER had that kind of service before. :)"
"Terrible. My boyfriend got a X5 a couple months ago and the car had several problems. So of course as anyone would, he took it to the dealer in hopes that it would get repaired, specifically there was water in the doors which should be easy to drain, we’re knowledgeable on autos and love cars, once the car was ready to be given back to him, the dealership said they took out “plugs”, they did nothing. We checked the car and there was still water in the doors, they did no maintenance on the car in the days we left it with them and they said their mechanic doesn’t care cause they’ll be leaving, the manager whoever she is felt stupid of course when it was checked and there were no fixes done. So why have somebody who’s careless of their job work on cars we’re paying for? We regretted getting the car here and definitely let our community know and some shared the same experience before. Don’t come here if you love cars, waste of time."
"My experience was amazing! If you are in need of a car ask for Cherri. I walked into the dealership uncertain about whether or not I was going to be able to walk out with a car; however, Cherri gave me a few options and I was able to find the right car with a stress free warranty for my needs. The actual car buying process was stress free and very straightforward. Cherri is an amazing salesperson who looks out for her customers. I love my new blue car!"
"Bought an 09 ford platinum before New Years. Ian was great to deal with, communication from him through out the whole buying process made it go smoothly. After purchasing the truck I took it to them to do warranty work after I noticed an issue, even when they had it they noticed the tire pressure sensors were faulty and took care of it for me. Angie in the service department gave me updated the whole time it was in the shop. Will definitely be using them in the Future for service and sales highly recommend using them!"
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