Best Western Concord Inn & Suites 97 Hall Street, Concord, NH 03301

"Overall it was good, it's a Best Western. Was travelling for work, when I turned down the covers on the king bed there were crumbs, what looked like a sizable chunk of dried booger, blood stains on the sheet and wrinkled enough to know the bedding was changed after the last guest. The clerk handed me a flat sheet, no fitted sheet and I had to change the bed myself. A manager, Liam, did give me I think a $20 discount one night but I think I should have been given at the very least half off my entire stay. That was pretty gross and I hope the lazy employee was written up. And the amount of cigarette butts by the lobby entrance was astounding. Not cleaned up for a long time is my guess."

"I erroneously left a bad review for Concord Best Western, it was intended for a different hotel we stayed at. I tried to correct the review on Great Western, but there is no way to do that. So I am posting this on Google to say that Best Western, Concord was excellent. the staff were accommodating, the breakfast as advertised and room was comfortable, my apologies to Best Western for the errant review"

"My husband and I arrived at Best Western at 2am 4 days before Christmas and after everything we owned was under water due to flooding. We were feeling pretty beat down and only had the clothes on our back and the few Christmas gifts for our daughter that we were able to scoop up before they too drowned. Once we were inside, some of the weight had been lifted. We were greeted warmly and within a few minutes we were on our way to our room. Everything was exceptionally clean and not a thing was out of stock. Every morning apon leaving our room we were greeted by each employee with the brightest of smiles. The breakfast was amazing!!! Waffles, various bread item, cold cereal, fresh fruit, as well as, eggs, choice of meat and home fries! I could not ask for a more helpful and steadfast group of people. Thank you to all of you at the Concord NH Best Western for making our bad luck...not so bad."

"Excellent location. Staff was amazing. Location was great for SNHU graduation. Pool clean and empty!!! Room was spacious and clean. Bed was super comfortable. Breakfast was good. Highly recommend this place. They definitely have it going on."

"I’m typically not a review writer, but I felt impelled to do so as I literally had dreams of writing a poor review for this hotel all night long. The bed was so uncomfortable we continued to wake up throughout the night and woke up feeling awful. Upon arrival, we noticed immediately the king size bed was very well used and had a huge indent in the middle. Otherwise, the hotel was great and very clean, but I feel as though the bed is a pretty important part of your stay….. please upgrade your beds Best Western!"