Carbon Health Primary/Walk - in Care of Dedham, MA

"I can’t say enough of how I was greeted at the door by Justin and Heather. Great customer service. I have been battling ear aches for the last four days. Heather made sure Covid, flu and strep throat was quickly eliminated. It was not the problem. Then a quick evaluation determined the issue was an ear infection. Wish I walked in three days ago. That would have eliminated some sleepless nights. Great team at this place. I’ll be back."

"While the doctor was very nice and helpful, the people working the front desk (who were also the nurses and phlebotomists and drug screening people?!) were very overworked and running around, generally being very unprofessional. This was the most chaotic office I've ever been to and the way it is run makes me not trust them handling my medical care. This place cannot be functional if it is urgent care AND primary care AND drug screening. I've never before seen receptionists also doing blood draws. They were so frazzled and unprofessional I did not end up getting a blood draw (in fairness I had difficult veins but that's never been an issue before in any other place). I would not recommend this place unless you are in a bind!"

"I’m so grateful for Carbon Health and their staff. I’m never there too long, and yet I never feel rushed. Shalimar and Heather are a dynamic duo and I’ve had the pleasure of being cared for, by them, on two separate occasions. They are empathetic, knowledgeable and efficient. Shalimar is amazing when checking vitals and drawing blood, she’s done before I ever feel a pinch. Heather is great and answering all questions thoroughly and making sure I receive the right treatment. Great location overall"

"Heather and Shalimar were amazing. They made me so comfortable I felt as if I have known them for years! Heather has so much knowledge and shared the info I needed in a way I could understand. She knew what was going on with me just by me telling her a couple of things, and the lab confirmed it! I was pleasantly surprised by how quickly everything went. The fact that you can choose a time to come in is beyond great. I already told friends and family about Heather and how great she is"