Auto Care LLC 1041 Ocean Avenue, Portland, ME 04103

"Only place I bring my cars. Entire family goes here, honest hard worker and efficient! Definitely recommended! Care sales also with very nice cars!"

"I really want to be able to recommend this place, because Joseph (owner) seems like a genuinely nice guy. However, my experience was not good. I brought a car in with a rattle in the underside. They suggested replacing the resonator and midpipe. A too-long length of midpipe was installed, and the error was clear, since it could no longer contact the hanging brackets, but instead of re-ordering the correct part and re-doing the work, they hid the error. They forced it to connect with the muffler by heating part of the muffler pipe and bending it, and I did not find all this until I replaced the muffler a year later. (And of course, the new muffler had to be similarly mangled in order to fit the pipe.) The too-long midpipe hung very low from the undercarriage, so I had another garage weld on a new hanging bracket to help brace it. And, after all this, the rattle persisted, so finally I tracked it down to a loose heat shield and fixed it myself with a $2 hose clamp. I am raising my review to two stars simply because I did not pursue a resolution with Joseph. Perhaps he would have made things right. But I did not want to go through another round with this garage. I am a repairer myself. When something goes wrong, and it's your fault (or the fault of an employee), it's important to fix it correctly and disclose this to the client, even if it's uncomfortable or costs you money. That is part of the cost of running an honest business. It's also important to inspect the work done by mechanics you've hired."

"Exemplary service! Our usual mechanic couldn't schedule us in for over a month so I called a couple garages and despite having a busy schedule, Joseph immediately squeezed us in and had the job done in under a week while keeping me updated the entire time! Incredibly reasonable prices and no extra charge for prioritizing our vehicle. I absolutely recommend Auto Care and will again call upon his expertise the next time we require repairs."

"I have get my car repaired twice here, one for winshield replacement and the other for bumper change. Every time Joseph helped me a lot and he gave me a fair price compared to other auto shops. That is why I want to continue to get my car repaired here."