BJ's Wholesale Club

"Very poor customer service. When asked to obtain a new replacement membership card for my wife I was scorned by the front desk for not being the primary cardholder. When I responded to explain that the card is used and her father’s name to get him groceries as he is disabled, the response was “ Tell your father-in-law to download the app”. Policy or not the gentleman was very rude, and somehow managed to be offensive twice in one meeting As when I first approached the desk He initially looked up at me and barked “I’m helping her “!”- Bye BJs.Stop being so stuffy about your silly memberships. You should be honored we spend our money with you, not the other way around."

"It is an excellent place to get some things in bulk. They have a nice variety of items. The people there are helping and friendly. There is lots of space for parking. It is worth the money to join."

"Huge, new store with a crazy amount of products and also convenient gas pumps. The staff is very helpful and they have a good attitude. Mostly catering to customers who buy in bulk, so I must be careful. Low-salt or dietetic products are mostly non-existent. Starbucks French Roast whole bean coffee is a favorite and quite often, there is a $6.60 coupon in the mail flyer. I grind my own for longer lasting freshness. 9 cups with the cost of paper filters stands me about $1.00 per pot, which is why I never have coffee on the road. I’m not a cheap guy but I sure like value."

"Today I had new tires installed on my car. Sam the technician was very thorough and install my tires. Also I would like to add that she was extremely professional and nice to work with. Five stars for BJ's in Seabrook Sam the tire technician."

"This store is strategically understaffed, with sometimes a single employee having to handle multiple departments (bakery, deli, produce). Meanwhile other BJ's seem to be swimming in employees. DO NOT BUY CUT MEAT HERE!!! I've overheard employees complain to each other that the bald manager of the meat department does not wash his hands. To that point, while looking at ribs, I once saw him take off multiple layers of gloves to step out of the meat room and help another customer, then when he went back into the meat room, I saw him pick up the same wad of used gloves and wiggle them back on and go back to what he was doing. It's been 20 years since I have worked in food, but even I remember that reusing disposable gloves is a health hazard."