DICK'S Sporting Goods

"Good selection of kayaking gear etc. I had to use the bathroom, one of the workers was washing his hands, I was only in the urinal. After I was done I forgot to flush as I was in a rush to go back browsing, the older worker was ranting calling me a “child” being 25 for not flushing (not on purpose not flushing after a #1). Definitely a behind a scenes view of how workers treat customers."

"Found the perfect yeti for my husband’s birthday present but it was missing the strap! Spoke with Anthony who immediately went on the hunt. He was very knowledgeable n helpful n pleasant. He solved the problem. Then to top it off I was cashing out with Morgan who was so pleasant n professional the two of them just made my day!! Thank you"

"The stores EXIT and CASH REGISTER location/design layout is TERRIBLE. I understand anti theft prevention and all but If You don’t buy anything (which I didn’t)… you literally have to sneak past ALL the other people in line (which isn’t ideal since there is only ONE line that funnels into a small checkout section that leads to the ONLY exit). I literally had to interact and say excuse me and sneak by ~15-20 other people in the ONE line to exit the store (all people in line were ~1 foot of each other). This is not ideal at all…. Never mind during COVID times. I actually got anxiety SIMPLY trying to exit the store without purchasing an item. To the point I almost felt trapped in the store. I have not felt this way in any other store. I’m surprised this design layout would even pass fire/emergency evacuation safety standards. I will not enter the store again unless I know for certain that I’m buying something. On second thought, I probably will not be back due to this bad experience."

"I’m in California and was helping my NH sister get an elliptical by phone. I spoke to the manager (Danny) and he was so patient and helpful with what we were trying to do! Thank you also to Patty and Danny for helping her at the store and being so knowledgeable! I would defiantly recommend this store because of both of them and their hard work!"

"The curbside pickup process could not have been any easier. I ordered my shoes online, before the store opened, and received an email notifying me my sneakers were ready to be picked up within 5 minutes of the store opening. When I got to the store, there were clearly marked parking spots available for curbside pickup with a phone number to call. That was the best part because I'm always afraid of my phone not getting service so I like to have the phone number. When I called the number, they answered right away and were out within 90 seconds; tossed my shoes in the backseat of my carn and I was on my way. I ordered a pair of Nike Air Pegasus Zoom Trail running shoes. These shoes are amazing. I drove all the way from Lowell Mass to get them in my size at this store for awesome price."