Stop & Shop

"Everything that is store branded is garbage. It doesn't matter if it's cheese, or breadcrumbs. If it's got the stop and shop logo on it, don't buy it. This is not like Kirkland. The branded products are bottom tier. This specific store is also laid out in the most unintuituve way. If you go in for something specific, good luck finding it. The fact that it's clean gets it an extra star. I wish there was somewhere else closer by to shop than this place. Edit four months later - Downgrading my review. These people don't deserve 2 stars. The staff are rude, there are never any baskets by the door, the bike rack is a dangerous joke, and the layout is even worse than when I first started shopping here. Came in for one thing. Took me 10 minutes to find cooking oil. In the produce section. I would no more expect to find cooking oil by the fruit that I would in the freezer isle. This place is a bad joke run by mean, slack jawed, at times literally drooling, morons. Whatever corporate non-apology that might be made in response to this review is absolute pandering platitudes. They won't change anything to make the experience better. They just want to virtue signal as if they cared. Someone of actual competence needs to come run this place, armed with a whip and a chair like an old school lion tamer, if there is any chance to pull this place out of the minimum wage hellscape that it's descended into."

"Selection seems fine, and tons of parking is always nice! However, I will taking my shopping elsewhere because of my experience with the staff. The way that the power outage this morning was handled was unbelievably poor, and the staff were extremely rude about it."

"Adjusting my previous review. There are seldom baskets at the door. Only massive shopping carts, no small ones like the other stop and shop across town. Everyone working always seems to be in the worst mood too. I had a price question (because the product was in the wrong spot.) But got attitude saying I grabbed the wrong one. No. I don't know if you need more workers, or what, but something needs to change. I'd rather drive across town to the other one, until it closes, or Roche Bros, just to not deal with this same nonsense. I've filled out the surveys before, it leads to nothing. I think I would rather this one close than the one across town."

"This review is for the deli specifically. I will come out of my way specifically because of Kelly and Patrick. They actually follow your instructions and cut meat how you want it, and how much you want it. Everything is always in stock there too. Best Stop and Shop by far and one of the better grocery stores in the Watertown/ Cambridge area."

"Sept2022: 4⭐: I stopped by this location to pick up a couple things I needed for my family visit to this area. I noted that there were handicap parking spaces available in front of the store. The parking lot is spacious and capable of having larger truck size vehicles. I entered the store and observed that everything was neat and appeared clean. Several workers were stocking up the produce areas and arranging the fruit and vegetables. I needed to also go to the service desk to get my card entered into the system. Apparently there's some glitch in the software that does not allow for this to happen."