Providence Apartments 150 Chestnut Street, Providence, RI 02903

"I’ve been living in a pvd student living property for the past 1.5 years. It’s been great to feel like Eli is only a text or call away when I have an issue. He’s been incredibly helpful in multiple situations (including when I needed to ASAP change my door code). Thank you all so much! EDIT: this review was requested by an employee I’m sure all the other 5 star reviews were too!"

"This is by FAR the WORST property management company I’ve ever had to deal with. They will absolutely ignore your emails and phone calls until you contact them multiple times. They will increase your rent over 20% and then PRESSURE you to either re sign your lease or allow them to show your apartment to future tenants SIX MONTHS BEFORE YOUR LEASE IS OVER. The head maintenance person is terrible. They will do everything but fix the problems you have. Fridge broken? They won’t replace it. They’ll keep putting band aids on the problem until they can’t anymore. Parents and students, if you have the option to rent from any other place please look into it. This company isn’t worth your money or time."

"After enjoying my first lease from Providence Student Living, I engaged in a second lease. My second experience has been very disappointing.. Within two weeks of moving in (in June, summer..) it was obvious that the Central Air was broken. The Central Air was a primary selling point to us selecting the apartment. We made numerous request to have this fixed. The apartment was 80+ degrees daily. Eventually the company purchased us a window ac unit. At first they would only give us 1 AC unit... It took about a month for us to get a second unit. They did not say anything about how this is going to impact our electric bill... We had to run fans in addition to this solo unit. It is important to note that the window ac units only cooled the bedrooms. The kitchen, living room, and bathroom were 80+ degrees the entire summer. The property managers really have no jurisdiction. Lisa & Eli are both very nice and great at their job, they just do not have the power to fix anything. When we asked for a rent reduction due to the flawed AC we never received a direct answer. We would have never rented a 3rd floor apartment that did not have AC... Providence Student Living is the type of company where the owner is completely protected from interacting with tenants. In summary, we rented the apartment because of its amenities. When the central air broke, we did not receive proper help nor compensation. The photo attached below was taken on 9/15/2021 at 6pm... You can imagine what the temperature was in our apartment in June, July, and August. We made our initial request to have the central air fixed on 6/14."

"We moved in RI last February, while looking for new apartment meet Ali Imholt, and glad I reached out to her. Their apartment is well maintained also if there is any issue she helped us to get it done within a day or two (I was able to submit everything through online). Ali thank you for your help."

"I rented with Providence Student Living for a year throughout my master program in Providence. The living condition is great. Staffs are really helpful. Maintenance service is always in time. I will definitely recommend it."