TMI Property Management & Development 741 Merrimack Street, Lowell, MA 01854

"Don’t rent from these people I rented an apartment and he wants to charge me 1000$ for a door that wouldn’t close I moved my sofa and it left some marks from the move because it wouldn’t fit now they are trying to charge me more than 1000$ for it they are not pleasant people to work with go elsewhere"

"The TMI are very professional and respond to your concerns in a timely manner. I've been living at the Franco for a month and a half now and happy I've decided to move here. The Franco is well maintained inside the building and on the grounds. I can say that I'm a happy camper."

"I’m a young professional and I’ve been through the student housing thing before. I should have known that they would manage their “luxury” apartments just as they probably do with the kids in student housing, but I wrongfully gave them the benefit of the doubt. This company even makes you pay the water bill and I can tell you now, this place was not worth the collective 2 grand for a one bedroom, though new, was very cheaply and poorly done. They made a huge deal about how they worked on the brick, but they didn’t seal it, so you’ll probably choke on brick dust…asthma sufferers beware. We were told we could have a twenty pound dog provided it was not on the restricted breed list…fast forward months later and there were a bunch of pit bulls and oversized dogs….I don’t really care, but I thought I couldn’t have my dream dog only to see that apparently I could have….? We were also told at our tour not to worry about parking and then we get an email the week before we moved in saying they can only guarantee one parking spot, but again….don’t worry…..they even hand-wrote it in our lease and told us if the lot fills up we may have to BUY a parking pass at the closest city garage….1 mile away….come on. I felt disrespected on the regular and it felt as though they would see how much they could get away with until you call them out on it. I moved back to a basement in law apartment just to get away from this nonsense. It was marketed for young professionals and grad students, but it became more like animal house with a few unprofessional RAs. When you reported an issue, you’d have everyone pointing the finger at each other instead of solving any issues. Never ever again…"

"Don’t rent from here if you travel at all during the winter months, they will tow your car if you’re not there to move it when it snows. They text you to move your car, pay your rent, and pay your water bill. When we rented here we were told that we couldn’t have our 10 year old pit bull. A few months later, there are four pit bulls in the building. You could walk your dogs around the building, now you can’t because they built a pen to walk your dog in. Our apartment had mice and they blew us off by saying that they sprayed for them , so we had to catch them ourselves. The elevator is always on the fritz or locked by the penthouse apartment because they get an elevator key and you don’t because your apartment only brings in $2000 a month and the penthouse brings in over $3000 a month. Make sure you lock your door because the cleaning lady gets wasted in the downstairs bathroom. Do your research about this place because it’s like living at home with a dominant parent who’s constantly looking over your shoulder pointing out that you’re breaking their rules. And no excuse that they write in response to my review will change the fact that this place is overpriced and poorly managed. If management was completely honest with us from the beginning, we would have went somewhere cheaper with less hassle."

"Opened a maintenance request on Monday as my central ac is not working and it was then 82 in my apartment and now it’s 87. Yes my windows are open as much as I can as I do have small children. I have yet to hear on when someone is coming or even a call back. All I get is a text stating they will have someone follow up. It’s Wednesday now almost 1 pm. I left two voicemails yesterday and still no response. Horrible property management"