CVS

"Same as at every CVS. 5 minutes to pick out what I need, and 10 minutes waiting in line. 2 people in front of me. A problem with coupons with the first person in line, and then I guy got carded because he was buying Listerine. And there was a problem scanning his ID. Note to CVS. Hire 2 more cashiers for every store you operate. Happens at every CVS. Almost no exceptions. Two self checkout kiosks, only one working. The other had a person standing at it with the service light flashing. I only go to CVS when I have to. THE CHECKOUT PROCESS SUCKS! It is comical."

"Just don't expect the outside pharmacy to be open anymore. Don't show up with your dogs and have to leave your car running with the keys in it. I understand short staffing. But just be advised not to expect the drive up pharmacy to be open. This happened to me on Providence Street too. FYI to others."

"My experience has been horrible. I am here working for 60 days and is type 2 diabetic. My doctor called a prescription for Ozempic which they never fulfilled. I had to use Trulicity which I am allergic to; what’s itching and soreness compared to not being able to treat my diabetes."

"The managers were able to tackle an issue that the system created after I returned a few items. CVS’s extra bucks system is flawed and things show up on receipts after returns (seemingly) at random. The staff worked with me to ensure that I left with a more appropriate product and that I didn’t incur additional charges"

"The pharmacy staff of younger girls that work there is awful! Wow what attitudes!! I’m not even going to describe what happened to me completely but one of the girls was so put out because I was after a customer she just had and didn’t see me in line, I guess. She was going to turn around to do something but then spotted me standing there and ROLLED HER EYES right in front front of me like I was bothering her!! Are you kidding me?! Another incident is that I received a message that my prescription was ready, I went there and another younger girl was like, nope! You don’t have one! I said, but the automated system called me and said it was ready. She said, nope! Looks at her screen further and goes, you have to have your doctor send in a prescription because it needs approval. Me: ummm, okaaay, why did I get that automated thing telling me it was ready??? She acted like I should’ve known this. How about you get your automated system working correctly?!!!! Maybe this is all CVS pharmacy could hire with everyone not working. Sad. However, the front register people doing the regular store are super nice people. I go there still, but cringe when I get to the pharmacy."