BJ's Wholesale Club

"On 9/13, I started shopping here with my mom. My mom's had a bjs membership before and just got another one on 9/13, and I've always enjoyed coming they always have everything you need here for reasonable prices. And everyone is so friendly. I found these pajamas I loved here and wished I bought them. I love that you can even get clothes here"

"The female manager is super rude. Went to cash a lottery ticket not even close to close and they already pulled the draw. The one in Plymouth is way better even thought it’s further away."

"Dead rats under the coolers in deli and on another visit in cheese section. Coupon system provide no confirmation of discount and non of the items are marked that there is a coupon. The phone app search typically does not find an item coupon. User interface requires you to select each of over 200 coupons instead of all at once. Check out system is a joke. The door guard handled each of my items with no gloves and sent me back because there was an item short. He counted wrong 3 times. We returned everything due to the disrespect (Jeff) at the door and that process made us wait 30 minutes while each item was returned instead of scanning the total and refunding us. A call for the manager Sue was fruit less after 30 mins. This is the Hyannis store. We will never return to BJs.."

"The staff is very unknowable. They have no idea of what they’re talking about. I asked about the discounted membership renewal and was told by management they don’t do that anymore but a week later I received an email offering a discount for a membership renewal. They asked did I want a BJ’s Mastercard and I was told by two different managers that it’s only a soft inquiry. Before I could walk away from the counter I received a notification from the credit reporting agencies that I had a new hard inquiry….. they have the worst management team…."