Mattress Warehouse of Wilmington Kirkwood

"Got my mattress within half an hour. Willie was super courteous and helpful with our options within our budget. Even helped with our loading. Definitely a great spot to consider a mattress purchase at"

"I tried a mattress for 30 days. I developed back and neck problems. I came in 1 day before 30 days was over. A sales assistant offered me a beauty sleeper mattress and box spring fir 49 more than the adjustable mattress I had purchased. With a 10 year warranty ( view video at store). Christine said if I returned the next day with 140.00 dollars approx. I could have it delivered and return my adjustable bed on the date I so appropriate. I arrived at the store before it opened to .The sales lady has changed. Christine left my bill of sale with her. So she tried to enter the information with the quoted amounts and couldn't enter. She called my original sales associate Lawrence and he informed her that because it was and adjustable mattress without boxstring I couldn't make the exchange because it was a floor model without warranty. I had a mattress store credit if 560.00the day before Christine said I would have a10 yearwarranty).I took pictures of the mattress sales price. I when I purchased adjustable mattress I gave them a mattress and box spring queen mattress. After speaking to Lawrence and his boss Tim. They informed me I in know way can get the deal that Christine quoted on camera the day before because it was a floor model without warranty and she would be fired fir offering such a transaction. I the customer took off work only to find out they would not take back the original mattress and let me purchase the quoted mattress and box spring offer from the day before by Christine. I would not recommend anyone do business with this company. I'll take my business elsewhere. I need to be valued as a customer. My money spends only where I fill appreciated as a customer. Any problems they had with the deal Christine made with me should have been honored. The reprimand of Christine should nevertheless had anything to do with me.I was really upset because I work 7 days a week and I there job is to make sure I was a satisfied customer"

"Had a great experience at Mattress Warehouse with Willie Thomas (Manager). Great service, fantastic price, friendly, flexible with delivery. We just moved to the state and Willie also sat and told us some cool trivia about Delaware and made us feel real welcome. Highly recommended."

"Willie was very kind and attentive… I was looking for a very specific twin mattress. He helped me to find a great mattress and exactly what I was looking for. Overall is was a great experience, and so convenient having this store close to my home."

"Willie was very nice and attentive to what we were looking for. He helped us find a great mattress and pillows. He gave us instructions on how to dispose of our old mattress or have them come to pick up our old mattress. Overall is was a great experience."