Walgreens 8174 Ocean Gateway, Easton, MD 21601

"Twice I placed an online order of Boost for same day home delivery (about 3 miles away). Each time the store canceled the order. I called the store and the product is in stock but they have no record of the order even though my credit card was charged for the second request. Their system is down but store would not honor my order unless it came through the system. Once they gave me several bottles of a prescription shampoo instead of one. Another time I picked up a prescription for a tube of an antibiotic and there were eight tubes in the package. They did credit me back for the extra tubes. AVOID THIS STORE!!!"

"Arrived at 9:00am after they had received my e-scrpit! Two hours later still waiting for the prescription!! Yes patience is required but this is crazy!!!"

"Male Employee at the photo kiosk on Thursday, August 31st around 6:15pm, busy looking at his phone( with no real motivation to wait on me) comes to the counter and I told him I had a FedEx package to drop off and asked if I could get a label printed out from my phone? His quickest response was "Nope, we don't do that!"and went back to what he was doing (nothing really )I left and went to Staples, came back with the label, he scanned it and said he didn't know if it would work! It went through, I asked for some sort of receipt, he said they don't give one! I told him I wanted something as proof that I dropped it off. He said he could send something to my phone ( but it might not go through while I'm in the store) Fine! I gave my number, never saw anything ( I wasn't trusting him for some reason ) I did see that the package was scanned through FedEx, but now it's Tuesday and the package is still at the location! I called FedEx and they now have their team checking to see why it still hasn't been picked up? I DO NOT recommend dropping off any packages to be returned at this location!"

"We asked numerous times in the drive thru line for balance rewards and it wasn’t done we noticed as we were on the road. Called the store spoke to manager and they don’t know anything they say you don’t get points for pharmacy when you do. Told me I would have to come back and come inside to fix it! Useless! After this experience we had another issue! My husband picked up medication last night and they didn’t tell him it needed to be refrigerated so needless to say it had sat out for over 28 hours. I called to ask if it was still ok and the person in the phone says it should be I asked for the pharmacist and he tells me they don’t have to tell people that medicine needs to be refrigerated because it’s on the paperwork! They are absolutely useless there! So done with this place."

"This store is an absolute joke. Not only do they have a new guy apparently working the pharmacy drive thru this evening who was repeatedly told to apply Balance Rewards, this same individual says the card on file is expired yet it is the same card with a future expiration date that has been used previously with ExpressPay. How is it that they keep having bad info in their system and it repeatedly gets updated only for this to happen yet again. Got near home and looked thinking maybe he got the point and applied the rewards card to purchase. Nope. Then call back and speak to a manager who states that you don't earn rewards on pharmacy purchases. Oh really, if that is the case then why does it state it on the website? More rewards, more savings Start earning 1% Walgreens Cash rewards storewide, even at the pharmacy! Then says the only way to fix this is to come back to the store. REALLY? When you live 30 minutes away this answer is a major inconvenience and totally unacceptable. Pretty poor excuse for a manager to not know his company's own reward policy."