Tractor Supply Co.

"I've been to this store dozens of times, but today was an exceptional experience. I was fortunate to meet Joan who readily greeted me as I wandered endlessly looking what for what brought me in. She directed me to exactly what I was looking for, requested assistance to help me load up my heavy items, and all while she was hours past the end of her shift. There is a lot of teamwork and everyone is invested in the customer experience. This is very unusual in today's retail environment, unfortunately. I'm sure they're short-handed but you'd never know it. She even mentioned how great of a company TSC is to work for! I highly recommend checking out this location! Thank you for your help, Joan & team!"

"My son was driving through Easton after dark last night and ended up with a flat tire. As luck would have it, he was able to pull off the road into the Tractor Supply Parking lot. He’s a relatively new driver and this was his first flat tire. He went into the store to see if they had tire irons as he couldn’t locate one in the car. The assistant store manager, Frank, not only helped him change his tire - but made sure the rest of his tires were full of air and gave him advice about driving on a spare donut tire. Frank treated my son like family, wouldn’t accept a tip when offered and made sure he was comfortable to get back on the road. I can only image this level of service to his actual customers inside the store is exceptional as well. As a mother who was hours away from her child in need, it was so comforting to have someone like Frank ready and willing to help out! Kudos, Frank!!"

"Worst customer service ever! Understanding I arrived near closing time. I went for a specific item and was approached by an employee that had no interest in helping but rudely tapping his watch reminding me it was almost closing time.Having found the part I needed he approached once again minutes later stating “ times up he’s not waiting any longer and he will not be checking me out, it’s not his fault I arrived at 9” He walks away commenting to another employee “These motherf***er’s” Complaining he has an hour ride home continued making rude comments as I left. I have never experienced such poor customer service or been so insulted in an establishment I frequent. That will be the last time I ever go to the easton site!"

"My wife visited for the first time this morning. She had such a great experience she insisted we go back tonight. Brandon, Frank, and Mitchell were amazing. They take the time to develop relationships with the customer. Their enthusiasm, charisma, knowledge and personal expertise on a variety of relevant topics and products builds your confidence as a patron. 5 star customer service. Those guys ensured that we will be life long customers"