Lowe's Home Improvement

"I was looking for a fuel shutoff valve for my snow thrower. Since they are not a hardware store I didn't think they would have one which they did not. The staff was helpful and the visit was pleasant."

"I am so impressed with the new employees at Lowe’s in Easton. I purchased a new bathroom fixture and had trouble with my Lowe’s card and the young lady in Customer Service got me through it without a wrinkle . The help finding items has also improved. Thank You"

"Ordered online and the military discount was applied without my having to do anything special. I decided to try curbside pickup as the order included 100 feet of 4 in drainage tubing. Instructions were quite clear and easy to follow once at the store. Signage said an associate would deliver the order to the vehicle so I expected a wait time of 5 to 10 minutes but the delivery was there in under 2 minutes and was hassle free - quite a surprise and impressive service so I will utilize it again in the future when the order has some larger items."

"They had NO cashiers working. All lines were self check out. When we asked the " friendly " staff member if they were going to have cashiers in the future, her response was, " We have them now." I explained that there weren't any, her response was, "They must be at lunch. There's always someone here to help. " Then why did everyone have to use the self check out? I was tempted to put our merchandise back. I don't believe in self check out. ****Went back today, 4 days later. Again NO cashiers were working. I asked the *friendly* employee standing at the end of the self checkout lanes if there were any cashiers working. Her response was "No, they only want these lanes open'". Will you or won't you be utilizing cashiers? I don't believe in self check out, and you are not doing your part to keep America working. You have, however, helped me make up my mind. I know losing my business is not going to matter to you. However, it will matter to the slightly higher priced, more knowledgeable, more courteous and friendlier smaller, local, family owned, hardware, flooring, paint, appliance, et c., stores where I will now be taking my business."

"This is more for Jason in the Doors Department. He has been a pleasure to work with on our project and is very hard working. Best experience at a Lowe's I've had so far. EDIT: I'll never get a project done by Lowe's again. The contractors they used took forever to show up to the scheduled date. The doors they ordered were wrong so they had to reorder. The installation of the doors was horrendous. They used outdoor handles for indoor doors. I had to go out and buy veneer siding after they left the doors in shambles. See pictures for the terrible installation."