Rite Aid

"My experience with this particular store isn’t very good. They are slow by all means. Just today alone I tried calling the pharmacy 15 times and not once did anyone pick up the phone. I live across town and didn’t want to ride over if My Brothers medicine wasn’t ready. I finally gave up. That doesn’t count how many times I have called in the past week or two. I went into the store earlier today and saw at least two pharmacist and the cashier and at least 3 other people. So at least one of those people could have answered even if it was to put me on hold. That’s just poor customer service. That’s why I left Rite Aid pharmacy in general a long time ago."

"I just accidentally hit a thumbs up on a horrible review. Actually I have just switched to this pharmacy and have been extremely pleased so far!!"

"Went in for second shingle shot, new covid-19 as well as RSV shot. From the time I walked in I was greeted by very friendly customer service and then awesome pharmacy staff as well as the pharmacists. They all rock!"

"The only complaint we have is the erratic pharmacy hours and the "informational" recording. In January I went on Sunday to get my prescription but was told the pharmacy is closed on Sundays now. Then last week I went I to the store to pick up something and saw the pharmacy open. I asked about it and was told they recently changed hours again. The recording when I call is I correct 98% of the time. Understanding that there is a shortage of employees, they can at least update the recording so we don't drive 30 minutes and find it closed and we have no medication."

"I see why they have bad reviews!!!!!!! I called to check on my prescription today. Manager claimed my prescription could not be dispensed because I had no ID on file??????? Well how did I pick up my prescription last saturday?????? Last saturday I asked the woman if I could sign up for the text notifications when my prescription was ready. She asked me 3 times what was it that I was asking????? Like this is your job and something so simple as a text notification you act like you don't understand. They turned me off from all rite aids because I laid that manager out! They are terrible here. Save yourself the high blood pressure. Irritating. PUTTING A 800 NUMBER FOR PEOPLE TO CALL ISN'T GOING TO HELP. GET NEW STAFF!!!!!!!!"