Walgreens

"Pharmacy listed hours say they close at 6. I go after I get off at work today (so 5 pm and it's 2/1/2024 if by any chance someone from management sees this) and for whatever reason the pharmacy is closed. That's cool, it's not like my medication is necessary or anything. Way to completely screw over your customers. I work M-F like most people but the pharmacy isn't even open on the weekends. How inconvenient. I'll send my prescriptions somewhere else from now on."

"My daughter needed an antibiotic filled from her dentist. Her appointment was at 9:30 am. At 11:35 am my husband went to go pickup the prescription. He waited in a very long line only to be told the dentist didn't call it in. While at the appointment, my husband watched the dentist call it in. He called the dentist and they said it was sent and to tell the pharmacy to check their messages. He waited in another long line. Again he was told they didn't have it. He told them to check their messages. The lady at the counter told him the messages were empty. He told her to check again and surprise, surprise, they had it. It had been sent over at 9:36 am. He texted me this whole story at 11:52 am. It's now 12:09 pm and he's waiting in line for the third time for them to fill it. He's going to be really angry if they go to lunch and don't fill it first. We left Rite Aid 15+ year ago and started using Walgreens. It used to be our favorite pharmacy. Now it's a last resort for us."

"Don't bother showing up after 4:00. They DO NOT have a prescription drop off and they were super rude telling me I had to wait in line to drop it off. That line stretched all the way to the front of the store. So it's an hour wait just to drop off two scripts? They need a drop off slot."

"Literally the worst pharmacy I've ever encountered. When I call I wait for a very long time and if they do pick up, often times I'm hung up on. My meds are never ready when I get there and I give them sometimes days to fill it. The staff is completely oblivious. I'll be moving to a rite aid or some other pharmacy."

"Call received stating I had one or more prescription ready. I called to find out what was ready since I live far away. Didn't want to drive there for one that was not totally necessary. My call said there were 2 people ahead of me. "We're Sorry our staff is answering other calls. Please hold we'll be with you shortly." Response lasted 54 minutes and I had to hang up. Poor staffing!"