Dr. Mary W. Chang, MD 65 Memorial Road, West Hartford, CT 06107

"I've been trying to call the office for 3 days. Every time I called, I got a busy signal - 3 DAYS!!"

"Awful front office that doesn't know how to talk to prospective patients. Kindness is a trait they ought to learn. Disgusting behavior that made me never want to step foot in there."

"Always had great experience from the front desk to the assistants. The doctor is very professional and has great knowledge and excellent bedside manners"

"Dr Chang has been caring for my 5 year old Daughter since she was 3 weeks old. Her case was very complex and required close monitoring for several years. In that time my husband and I always knew we selected the right provider for our child. Appointments are always scheduled as necessary and in between appointments any questions or concerns that we have regarding our daughters medical care are answered politely and promptly. Our child is doing well now thanks to all of Dr Changs kindness, expertise and the love and dedication she has for her patients. She has a way of making us feel as if our child is her only patient. My daughter may not remember all that she has been through or know all that Dr Chang has done for her, but my husband and I know and we will forever be grateful."

"She's screwed up my son's dose multiple times and the nurse who speaks for her (Arlene) brushed me off and was rude when we questioned the dose, which turned out we were right about. Apparently they don't care to be careful with things like medication. I'm done."