Dr. Matthew Warren MD, 81 South Main Street, West Hartford, CT 06107

"Yesterday my daughter had her appointment. No one instructed us to call before arriving. While approaching the door. There was a sign that said to call. I called and the lady said the doctor would be with us shortly. Well 20 mins passed, my child and we’re in the hallway waiting, literally sitting on the floor. I have been coming here for 16 years. I have never received such Poor service. The new staff have poor customer service. And are making the rest look bad."

"5 stars for Dr. Warren & the nurses. Only complain is about one person at the front desk and answers the phone who isn’t so nice. Never fails, every time I walk in she doesn’t greet and is rude when asking questions. Working in a pediatric doctor office you should never be rude to parents!"

"5stars for Dr. Warren and the staffs except the lady at front desk. She is not friendly at all. She always look like she hates her job and make us feel like we bother her. Feel bad for this office as everything else is excellent except one staff."

"We have left Connecticut nearly two years, and even now we talk about how amazing Dr Warren is! I wholeheartedly recommend him he is amazing - so knowledgeable. Other staff at the office are also great. I wish we lived nearer so we never had to switch doctors!"

"New to the area and as a first time parent was referred to this practice for my newborn. Dr Warren and Suzanne are wonderful. They take the time to explain things to you and are very thorough and helpful. The staff is very friendly and accommodated my request to not wait in the waiting room with an infant for a well visit during our heightened flu season. They allowed me to be escorted into a room as soon as I got there that is reserved for breastfeeding mothers where I was ensured no sick children have been."